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JFK-LHR-MIL Customs? Connection time?

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I'm waiting for the right date to redeem aadvantage miles on American Airlines for a trip to Italy. Most of the flights I'm looking at go from JFK to LHR to either Milan or Venice. In the worst case scenario where I would have to change terminals at LHR how much time should I allow for the connecting flight?

It's been 10 years since I've been to Europe and I can't remember if I have to go through customs at LHR if luggage has been checked all the way to Italy.

Thanks for answering a rookie question:)

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