Europe Forums

Post New Topic

Recent Activity

  • Announcements:
  • Umbria Writers Needed
    by Emily_D Fodor's Editor | Posted on Jul 16, 15 at 03:13 PM
  • Writers Need for New Zealand Guide
    by Emily_D Fodor's Editor | Posted on Jul 15, 15 at 03:11 PM
View all Europe activity »
  1. 1 Trip Report My summer in Paris
  2. 2 10-day Itinerary Shannon to Southwest and West Ireland
  3. 3 Paris tipping hotel maids
  4. 4 November in Greece
  5. 5 Valencia Oct 6-8 Swim in Sea?
  6. 6 Iphone Charger in a Car in Europe?
  7. 7 How has Rome changed in last 30 years?
  8. 8 Montpellier - A few questions
  9. 9 2 hrs from landing in FCO to FCO direct to Florence
  10. 10 Trip Report Trip Report: Sheep Rule. A Week in Scotland
  11. 11 Tipping culture in Croatia and the Balkans
  12. 12 Tipping culture in Croatia and the Balkans
  13. 13 Dingle Slea Head Tour or Coastline Tour
  14. 14 Italy, Spain and France
  15. 15 Four days in London! What are some must-see sights?
  16. 16 Trip Report Relaxing in Costa Brava
  17. 17 Itinerary help for 17 night trip to Spain and France October
  18. 18 Trip Report Return to Paris after 15 Years
  19. 19 Trip Report Barcelona with Teens
  20. 20 Trip Report Welltravbrit's London Sojourn - An Ongoing Trip Report
  21. 21 Trip Report Pegontheroad in eastern Europe
  22. 22 An October day in the Luberon
  23. 23 Greece and Turkey next summer - are we crazy?
  24. 24 Paris Vacation Rentals in 2015
  25. 25 ALGARVE- MALAGA Spain road trip...help needed
View next 25 » Back to the top

Is anyone else having troupble purching train tickets online at RENFE.COM

Jump to last reply

This is my first attempt at purchasing tickets on the RENFE site. I have purchased dozens of tickets on the French SNCF site.

I am from the US and I notified all the issuers of my credit cards to expect a transaction. We spend 2 months in Europe every year, so this is nothing new to us.

The RENFE is pretty simple & straightforward - compared to the SNCF site.

I entered all the info - name/Credit Card, etc and then clicked the final "buy".

The system cranked through a couple of screens, telling me:
- we are connecting to your bank
- a connect to my bank, including the bank logo
- another "nothing" screen
- a screen saying something like "don't do anything - we are connecting"
- an final screen saying "an error has occurred" with a G001 code, and also saying "the process cannot continue right now. We apologize for any inconvenience"

I tried this with my Capital One credit card about 3 times over 3 days. I also tried this with my BofA Debit card 3 days later. My wife (who worked at Visa for 20 years) called the Cap One people and they said that there was no transaction encountered - no acceptances or declines.

I am using Mozilla Firefox

Anyone have any ideas???

Stu Dudley

62 Replies |Back to top

Sign in to comment.

Advertisement