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Interested in car rental in Siena, Italy...has anyone booked directly with Hertz or Avis? Downside to not going thru company like AutoEurope?

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I've noticed both companies have online booking for Siena. Has anyone booked directly or does everyone go through a company like AutoEurope?..and why? Is there a downside to booking directly? When we rented in Germany I went through a company and then discovered I
could have booked directly.

Does anyone know how difficult it is to get out of Siena from the car rental location? Thanks.

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