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Iceland car rental: GOOD experience?

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Reading all the negative threads about car rental in Iceland makes one wonder if there are ANY reputable companies that won't overcharge you or provide bad customer service. So I thought I'd approach the frequently asked question a different way:

If you had a GOOD experience with a car rental company in Iceland, please reply with the name of the company. If you had a bad experience (even if it's with a company that someone replies here with a good experience), please post in one of those other threads instead.

**Related question: Seems many (all?) companies charge for an additional driver. In many U.S. states, a spouse is automatically covered (not charged extra as an "additional driver"). Can anyone confirm whether or not this is the case in Iceland? I'd like to add the wife, but don't want to pay extra if not necessary.

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