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I can't get SENA bus to authorize my Rome-to-Siena credit card transaction

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i've tried twice and the CC transaction (Rome/Siena roundtrip by bus in May) has been rejected twice. I called my credit card company, and there's nothing wrong with my card. So the problem must be with SENA.

I sent SENA an e-mail asking what's what.

In the meantime, should I just give it another go tomorrow? Have you experienced problems with SENA recently? Or in the more distant past?

i know transportation websites are often wacky. Especially in Italy. Still ...

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