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How is the attitude in Italy?

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We were planning a trip to Paris & then Italy in October. However, I've recently read some posts on another travel site that many Americans have experienced poor service & attitudes from Italians. Now, I know, many Americans behave in ways that encourage a bad attitude! But, I was wondering if the Italians are experiencing a depression with all the financial problems and austerity measures that are being taken. This is my SO's first trip to Italy, so I want him to have a good experience.

Instead of Italy, we were thinking about renting a car & touring the Dorgone region of France. Any thoughts? Neither of us have ever been to that area.

Thanks for any replies.

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