Europe Forums

Start a new topic Change Forum
Advanced search

Hit "Annuler" (Cancel) Button On SNCF Site by Mistake

Jump to last reply

I've had PREM tickets for three months for our trip in less than 2 weeks, and I was looking at the page on the site today, and instead of closing out the site, I hit the Annuler button. I called immediately, and they said the tickets are still good, but that was so soon after I did it, I fear it just hadn't "registered" yet. I "think" I would have to do another step to completely cancel the tickets from what I can read, but I'd feel happier knowing for sure that everything is ok. I cannot find the number for an English speaking SNCF rep; I know there used to be one. It is too late now to do anything today since it appears that all phones for customer service close at 20:00, but I want to get on this first thing tomorrow. Does anyone know the number for an English-speaking rep? The person I talked to and I bumbled along in his fractured Eng. and my fractured French.

Sorry to sound so hysterical, but I am very concerned about this. The tickets are for 5 of us from Avignon to Strasbourg.

Thanks for any help re the number or experience with canceling tickets online, either by intent or by mistake.

25 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

  • Announcement: Writers Needed for Morocco Guidebook
    by Emily_D Fodor's Editor | Posted on Apr 11, 14 at 05:51 PM
View all Europe activity »
  1. 1 High Level 12 day Itinerary for Turkey; Mountain Lovers and Photographer
  2. 2 What to wear
  3. 3 London neighborhood suggestions
  4. 4 Where to buy Venice mask?
  5. 5 Flying in and out of Zurich - stay there the entire time?
  6. 6 What to see along the Welsh coast?
  7. 7 Buying Masks in Venice
  8. 8 TJ Maxx is selling masks from Venice!
  9. 9 How much time to allow between flights at Athens airport?
  10. 10 Mask Making in Venice
  11. 11 Yacht trip on coast of Spain
  12. 12 Dublin Airport Hotel : Located at the airport, not close by
  13. 13 Picasso Museum-Paris
  14. 14 Fashion for larger man?
  15. 15 Eating in France-two new books
  16. 16 Greece- general questions and itinerary
  17. 17 Trip Report Our Spain Adventure -- Cordoba, Seville, Granada and Barcelona! (Part One)
  18. 18 Is Naxos worthwhile if not planning to spend time on the beach?
  19. 19 London Tube strike scheduled for Apr 28 (2 days) and May 5 (3 days). Help!
  20. 20 german rail ticket question
  21. 21 Two weeks in Paris ... how to fill?
  22. 22 Malmaison - how to get there from Paris
  23. 23 Travel from Split to Zadar
  24. 24 Transportation from Airport in Reykjavik to downtown hotel
  25. 25 Trip Report Madrid and London
View next 25 » Back to the top