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Help Printing PREMs from RENFE website

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okay, I bought a trip on RENFE from Barcelona to Perpignan which consists of two trains, there is a change in Figueres. I had no problem buying the ticket using my Capital One Mastercard, by the way, for those interested. And as another tip, I couldn't print the tickets when purchasing (I suspect maybe my Chrome browser blocked the popup, not sure), and when I went into RENFE with my locator number, it claimed it had no record of the purchase. My credit card was charged, though.

My tip is I waited a couple days until the charge was marked as having gone through on my credit card, not just "pending", then RENFE recognized my ticket locator number so I could retrieve the tickets, and print them. I thought all was fine, it printed my entire itinerary and had the fees correct, but I noticed that it only printed the train ticket from Barcelona to Figueres, there was no ticket for the next portion, and I tried just inputting that train info on RENFE. No dice. It is a PREM tarif according to the RENFE receipt.

Does anyone know if it is impossible to get RENFE to print the PREM ticket? If I had known, I would have bought them separately from RENFE and SNCF, but I wasn't even sure that was a French train or Spanish, and they were selling the ticket, after all. I think it was actually cheaper on the RENFE website than on SNCF, also, by about five euro. I have a seat assignment.

Does anyone know if I will I have to go to a train station to get that ticket printed out when I'm in Barcelona before my trip? I was hoping to avoid that for convenience, but I don't understand how they can be selling tickets they can't send to you to let you print, when they are printable tickets.

At least I bought it with no problem. I emailed RENFE but just got a canned response that didn't address my issues.

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