Europe Forums

Post New Topic

Recent Activity

View all Europe activity »
  1. 1 Four favorite things to do in Paris during the Christmas holidays
  2. 2 Europe itinerary
  3. 3 Southern Italy
  4. 4 Sept Help Needed Hotels & Timing: Budapest, Prague, Berlin, Amsterdam
  5. 5 Day in Dublin with Private Guide
  6. 6 Favorite restaurants in Barcelona, Seville, Granada, San Sebastian
  7. 7 Favorite restaurants in Amsterdam
  8. 8 European Travel in March
  9. 9 Favorite restaurants in Paris
  10. 10 Madrid city centre?
  11. 11 Barcelona extension
  12. 12 Ireland driving itinerary
  13. 13 Slovania & Croatia
  14. 14 French Gov't Passes New Labor Law Despite...
  15. 15 Trip Report Paris, the Bernese Oberland, and Bavaria with 2 kids
  16. 16 Barcelona Car rental return
  17. 17 Help needed for Netherlands itinerary please
  18. 18 Manchester on derby weekend
  19. 19 BIKE AND BARGE
  20. 20 Trip Report Trip Report with Kids: Germany/Austria/Benelux
  21. 21 Restaurants and sights in Puglia
  22. 22 Ian McKellen & Patrick Stewart in No Man's Land
  23. 23 Trip Report The nieces take Bruce and Marija to Paris, Venice and London
  24. 24 Enjoying England for a year!
  25. 25 Sept. 2016 Apt. In Paris just cancelled---YIKES!
View next 25 » Back to the top

Has anyone traveled on Thalys without a "ticketless" barcode confirmation?

Jump to last reply

I booked two tickets for a trip in May to go from Paris Nord to Antwerpen, Belgium and was only sent one of the ticketless barcode emails. (I found the one barcode email in my spam folder, but not the second one.) I was also sent a confirmation email with my booking reference information (but that email also says ATTENTION: THIS E-MAIL IS NOT A VALID TRAVEL DOCUMENT.)

I called the SNCB call center (since I also booked via the Belgian version of the Thalys website) and was told to call the Thalys customer center. The person at the Thalys customer center advised me that this is a "known problem" and I should just board the train with the emails that I received and the Train manager would be able to sort the details.

(I learned from the SNCB call center representative that I should have booked via the SNCB portal to have more control over my reservation at http://www.b-europe.com/Travel )

Has anyone had to travel without the Thalys barcode? Was it a non-issue? I am a bit wary of boarding a train with only a document that states that it is not a valid travel document.

Thanks for your info.

misterfuss

5 Replies |Back to top

Sign in to comment.

Advertisement