Europe Forums

Start a new topic Change Forum
Advanced search

Has anyone traveled on Thalys without a "ticketless" barcode confirmation?

Jump to last reply

I booked two tickets for a trip in May to go from Paris Nord to Antwerpen, Belgium and was only sent one of the ticketless barcode emails. (I found the one barcode email in my spam folder, but not the second one.) I was also sent a confirmation email with my booking reference information (but that email also says ATTENTION: THIS E-MAIL IS NOT A VALID TRAVEL DOCUMENT.)

I called the SNCB call center (since I also booked via the Belgian version of the Thalys website) and was told to call the Thalys customer center. The person at the Thalys customer center advised me that this is a "known problem" and I should just board the train with the emails that I received and the Train manager would be able to sort the details.

(I learned from the SNCB call center representative that I should have booked via the SNCB portal to have more control over my reservation at http://www.b-europe.com/Travel )

Has anyone had to travel without the Thalys barcode? Was it a non-issue? I am a bit wary of boarding a train with only a document that states that it is not a valid travel document.

Thanks for your info.

misterfuss

5 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

  • Announcement:
  • Fodor's 100 Hotel Award Winners Announced
    by Emily_D Fodor's Editor | Posted on Sep 17, 14 at 01:05 PM
View all Europe activity »
  1. 1 paris apartment opinion airbnb
  2. 2 from Munchen train to Romerberg
  3. 3 Are you following Scotland's upcoming vote on independence?
  4. 4 Gift for French business associate
  5. 5 Alterations to night trains routes
  6. 6 BEST OF FRANCE ROAD TRIP IN 30 DAYS- MAY 15
  7. 7 Trip Report Trip Report, part 1
  8. 8 Help with logistics of 2 days on the Rhine
  9. 9 Scottish Passport
  10. 10 lauterbrunnen-wengen 4 days
  11. 11 shortened trip to Italy
  12. 12 Looking for Suggestions - 12 Day Agenda for Greece
  13. 13 Air France strike
  14. 14 Trip Report Spain (Practical) Trip Report
  15. 15 Italy tours
  16. 16 Exchanging Large Euro Notes(Currency) in Ireland
  17. 17 Trip Report Rome, and Eastern Europe by older single woman
  18. 18 Amsterdam
  19. 19 Early October 2014 Trip to Mosel Valley and Rhineland
  20. 20 Rheinland-Pfalz Day Pass & Rhine Cruise
  21. 21 Trip Report Sunny September Trip Report
  22. 22 Hurtigruten Cruise excursions alternatives, coast of Norway
  23. 23 2 weeks on Lake Maggiore
  24. 24 Travel insurance, interruption or cancelation?
  25. 25 Advice for 6 nights 7 Days in Switzerland
View next 25 » Back to the top