Europe Forums

Start a new topic Change Forum
Advanced search

Has anyone traveled on Thalys without a "ticketless" barcode confirmation?

Jump to last reply

I booked two tickets for a trip in May to go from Paris Nord to Antwerpen, Belgium and was only sent one of the ticketless barcode emails. (I found the one barcode email in my spam folder, but not the second one.) I was also sent a confirmation email with my booking reference information (but that email also says ATTENTION: THIS E-MAIL IS NOT A VALID TRAVEL DOCUMENT.)

I called the SNCB call center (since I also booked via the Belgian version of the Thalys website) and was told to call the Thalys customer center. The person at the Thalys customer center advised me that this is a "known problem" and I should just board the train with the emails that I received and the Train manager would be able to sort the details.

(I learned from the SNCB call center representative that I should have booked via the SNCB portal to have more control over my reservation at http://www.b-europe.com/Travel )

Has anyone had to travel without the Thalys barcode? Was it a non-issue? I am a bit wary of boarding a train with only a document that states that it is not a valid travel document.

Thanks for your info.

misterfuss

5 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

  • Announcement:
  • Please Take Our Survey
    by Emily_D Fodor's Editor | Posted on Jan 20, 15 at 11:06 AM
View all Europe activity »
  1. 1 Quiet beach town in Italy?
  2. 2 Trip Report A Week in Spain
  3. 3 Recharging an Old Lebara SIM?
  4. 4 6-Week Europe Itinerary - Thoughts and Suggestions?
  5. 5 Now for the Venice hotel
  6. 6 Food safety in Istanbul.
  7. 7 Initial itinerary – Northern Spain and Catalunya
  8. 8 week in scotland
  9. 9 Madrid hotel near Atocha Station
  10. 10 Plane or Train Lisbon to Porto?
  11. 11 Innsbruck and surroundings
  12. 12 One Week in Amsterdam with Children
  13. 13 Where to stay near Loire castles?
  14. 14 Need advice for Madrid/ Castilla Leon / Basque / Aveiro
  15. 15 Rocamaxour
  16. 16 Travelling by train across Central and Eastern Europe
  17. 17 Practicing Spanish while in Spain - any ideas?
  18. 18 Travel with kids (6 & 8 yrs) to Germany/Switzerland/Liechtenstein
  19. 19 Umbria - planning for 3 or 4 days in April
  20. 20 Trip Report MaiTaiTom's Paris When It Sizzles; Paris When It Fizzles Anniversary Trip
  21. 21 5 PM Opera at La Scala on a Sunday night
  22. 22 venice, italy
  23. 23 Trip Report Un Coup de Foudre - Falling in Love with France in 8 Days
  24. 24 Itinerary help
  25. 25 Where to go in France mid July?
View next 25 » Back to the top