Europe Forums

Start a new topic Change Forum
Advanced search

Has anyone traveled on Thalys without a "ticketless" barcode confirmation?

Jump to last reply

I booked two tickets for a trip in May to go from Paris Nord to Antwerpen, Belgium and was only sent one of the ticketless barcode emails. (I found the one barcode email in my spam folder, but not the second one.) I was also sent a confirmation email with my booking reference information (but that email also says ATTENTION: THIS E-MAIL IS NOT A VALID TRAVEL DOCUMENT.)

I called the SNCB call center (since I also booked via the Belgian version of the Thalys website) and was told to call the Thalys customer center. The person at the Thalys customer center advised me that this is a "known problem" and I should just board the train with the emails that I received and the Train manager would be able to sort the details.

(I learned from the SNCB call center representative that I should have booked via the SNCB portal to have more control over my reservation at http://www.b-europe.com/Travel )

Has anyone had to travel without the Thalys barcode? Was it a non-issue? I am a bit wary of boarding a train with only a document that states that it is not a valid travel document.

Thanks for your info.

misterfuss

5 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

View all Europe activity »
  1. 1 Sweden, Denmark, Norway
  2. 2 England and Scotland
  3. 3 Planning a trip to the Baltics
  4. 4 Info requested for Paris, Strasbourg and Berlin
  5. 5 Dublin to Armagh?
  6. 6 Trip Report Solo Scotland May 2014
  7. 7 Trip Report A photo report on Reykjavik, Iceland
  8. 8 Gite and/or agritourism
  9. 9 Apartment for family trip to London
  10. 10 Prebook B&Bs
  11. 11 Switzerland
  12. 12 Does cinque terre merit three days
  13. 13 Trip Report London, Paris, Rome Trip Report
  14. 14 Munich - (2) nights plus an extra evening - your suggestions?
  15. 15 Trains in Italy
  16. 16 20 days in Germany
  17. 17 How much do you spend on travel in Europe?
  18. 18 Are 9 Days Too Much for the Dordogne?
  19. 19 Trip Report Spain and Portugal in Depth
  20. 20 Euro Quiz #4 - Europe's Ten Tallest Cathedrals...
  21. 21 Trip Report Another Trip of Discovery of Feminine Charm with DW and DD the Younger
  22. 22 No Starbucks in Italy?
  23. 23 Athens/Istanbul March
  24. 24 French open
  25. 25 Suggestions for Scandinavian Movies, Radio and Music. Can you help?
View next 25 » Back to the top