Europe Forums

Start a new topic Change Forum
Advanced search

Has anyone traveled on Thalys without a "ticketless" barcode confirmation?

Jump to last reply

I booked two tickets for a trip in May to go from Paris Nord to Antwerpen, Belgium and was only sent one of the ticketless barcode emails. (I found the one barcode email in my spam folder, but not the second one.) I was also sent a confirmation email with my booking reference information (but that email also says ATTENTION: THIS E-MAIL IS NOT A VALID TRAVEL DOCUMENT.)

I called the SNCB call center (since I also booked via the Belgian version of the Thalys website) and was told to call the Thalys customer center. The person at the Thalys customer center advised me that this is a "known problem" and I should just board the train with the emails that I received and the Train manager would be able to sort the details.

(I learned from the SNCB call center representative that I should have booked via the SNCB portal to have more control over my reservation at http://www.b-europe.com/Travel )

Has anyone had to travel without the Thalys barcode? Was it a non-issue? I am a bit wary of boarding a train with only a document that states that it is not a valid travel document.

Thanks for your info.

misterfuss

5 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

  • Announcement:
  • Fodor's 100 Hotel Award Winners Announced
    by Emily_D Fodor's Editor | Posted on Sep 17, 14 at 01:05 PM
View all Europe activity »
  1. 1 Should one go to an iconic place to eat something not very palatable?
  2. 2 Barcelona next week, itinerary critique?
  3. 3 Tipping in the UK
  4. 4 4 days in lake region
  5. 5 Day trip to Lake Como from Milan Cadorna
  6. 6 otel.com / metglobal.com is a scam
  7. 7 Trip Report What I Did Right... and... What I Learned...
  8. 8 Bad Experience with Argus Car Hire Insurance offered by them
  9. 9 Restrictions on Portable GPS Use in the UK
  10. 10 Adjoining Rooms in Rome?
  11. 11 7 countries in a month
  12. 12 Two-city, two-week vacation in late Oct
  13. 13 Already planning our next trip (Spain/Italy/France)!
  14. 14 Visiting Exciting Turkey in the Throes of Restoration
  15. 15 Trip Report Trip to Scotland and northern England June 2014
  16. 16 Where to stay the night between Naples and Matera
  17. 17 2 full days in Santorini, should we rent a car ?
  18. 18 floods in Andalucia
  19. 19 4-5 Days in Switzerland before Paris? Is Berne the place to go?
  20. 20 Want to find host family in Munich, Germany
  21. 21 INTERESTED IN A HOME EXCHANGE ?
  22. 22 Guided Tour on Coach vs rail and city tours
  23. 23 A day in Bordeaux - what to do?
  24. 24 Good book about 20th C. European history?
  25. 25 Photography Trip Ideas in Eastern Europe
View next 25 » Back to the top