Europe Forums

Post New Topic

Recent Activity

View all Europe activity »
  1. 1 Favourite Alpine and Mediterranean place?
  2. 2 Need advice on multi-day, multi-museum private tours in Paris
  3. 3 Where in Greece
  4. 4 paris hotel easy commute to Palais de Congres
  5. 5 Help with Scotland Itinerary
  6. 6 Getting to Eilean Donan Castle
  7. 7 Cap Ferrat, Antibe, Luberon?
  8. 8 Allocating time in Barcelona - Gaudi tickets
  9. 9 Time to tell on yourself (embarassing travel stories)
  10. 10 Visiting Positano and Amalfi
  11. 11 Vatican tour
  12. 12 Has the Paris Museum Pass lost its luster?
  13. 13 Day in Capri
  14. 14 alcazar question and seville advice
  15. 15 TSA Precheck
  16. 16 Roma...any ideas for exploration?
  17. 17 Greek honeymoon: He wants sightseeing, she wants beaches
  18. 18 First visit to London
  19. 19 Paris travel help
  20. 20 Is Dalamatian Coast similar to Amalfi Coast in terms of travel logistics?
  21. 21 How Best to spend 13 days in Italy
  22. 22 Paris..The St. Germain area.
  23. 23 Rome hotel
  24. 24 Villa in Italy
  25. 25 Mobile wifi for Europe travel
View next 25 » Back to the top

Handicap Assistance at Charles de Gaulle - Our Experience

Jump to last reply

If you plan to use Handicap Assistance at Charles De Gaulle Airport – read on.

We waited an hour and forty minutes for wheelchair assistance to the gate, which led to the first time I’ve ever heard my name echo through an airport as a plea for final boarding. Had I not made a pest of myself for nearly an hour, we would have missed our flight.

Here’s why. Passengers are assigned to a specific wheelchair assistant. Only this person can take them to the gate. No one can step in and help out, even when it’s clear that it’s all gone terribly wrong. The procedure must be followed.

I learned that we should not have waited more than 30 minutes. If this happens to you, ask anyone who will listen to find your assigned wheelchair assistant. Don’t believe anyone who says you have plenty of time. Don’t pay attention when they tell you to relax. Don’t expect the manager to speak to you or apologize for the problem.

When my friend’s wheelchair assistant was finally located, we remembered seeing him over an hour earlier. He had taken another passenger and crossed the wrong name off the list. (I discovered that error myself when I stole a look at the clipboard and pointed it out)

I hope this prevents someone from missing a flight at CDG.

19 Replies |Back to top

Sign in to comment.

Advertisement