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Going to Opera at Palais Garnier, questions abt tickets, seating, and dress

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Hello, I am hoping to get tickets to either a ballet or opera at the Palais Garnier for myself and my wife as an anniversary surprise for this winter while we are in Paris. However I am not sure how to book tickets from the website or how to figure out the seating. There is only a very limited seat map that I can locate on the website. Am I missing something? Is it better to book online or are there advatages to phone or in-person booking?

Also, I have never attended an opera or other type of performance at the Opera Garnier or anywhere outside the States so any tips on what we should pack to wear and any other tips on fitting in would be great! Thanks!

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