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Fast baggage pick up and delivery

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Having decided to leave Luzern and do some site seeing before reaching our hotel in Wengen, am trying to work out having our luggage picked up and delivered for us. Went to website on line. I'm able to see that it's possible between the two towns, but no instructions as to how to set it up. Is this something you can't arrange ahead of time? Do we just take our bags to the train station and hope to find a kiosk or window to conduct this business? Any help would be appreciated

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