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Extending flight on Turkish Airlines

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Hi,

I booked a flight from Orbitz for Turkish airlines for JFK to Munich and Zurich to JFK. I would like to change my departure city(Zuric) and extend my return flight. The attendant at the counter stated nothing can be done because there are no seats in my class available from JFK to Munich that day at that time. He then stated when I land in Munich to try and extend in Munich. Isn't this a big risk?

Sorry first time booking a flight internationally.

Thanks

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