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Eurostar booked - no email sent to me? How long does it take?

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I just booked 2 first class train tickets on the Eurostar from Florence to Venice. However, I have not yet recieved the tickets via email. My Visa company said the charge has been out through. How long does it usually take to recieve the tickets via email?

Also, when I booked, they did not ask for my travelling partners name or information. Is that OK?

Please help

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