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Driver in Rome or Hills and Roads?

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I have seen many recommendations for Hiils and Roads ,but also for Driver in Rome. Prices seem to be fairly comparable for travel from Siena to Rome making stops along the way. Based on Fodorites recommendations we are leaning towards H&R, but I have to say Driver in Rome provided a much more timely response to email which makes me think they might be more responsive in general. If anyone has tried both companies, I would love to know if one was more flexible on the day of travel, more prompt, provided better recommendations as far as stops along the way and restaurant suggestions. Was one driver more personable? You know, just general comparisons.

Thank you kindly in advance. This forum and its lovely participants have made planning this trip so much more enjoyable. It's like having an extremely well traveled friend who can always be counted on for good advice.

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