Sorry to hear you got scammed by edreams, too. I posted about them last summer because our DD had purchased a ticket through them for a one-way ticket within South America, for $600 which was a competitive price.

When she arrived at the airport, she was told there was NO ticket purchased in her name. She had paid edreams with a debit card and they had her money, but she was SOL because the airline had no record of it. She had to buy a new ticket on the spot for $1200.
They are scam artists and I hope you report them.

I'm not understanding either of these posts.

Did PeaceOut's daughter have a confirmation number, printed ticket, anything -- or did she appear at the check-in desk with only her personal ID?

As for Idiotn, I can appreciate that e-dreams may not have anything resembling decent customer service. That's why the tickets are so cheap. There are practically no employees, complaints are outsourced to call centers. But it is not a "scam" that you entered the wrong information when purchasing tickets and now cannot find a human being to make the change for you.

I suggest Idiotn ask for help on the FlyerTalk message board, or post on this website to see if it helps:

http://www.complaintsboard.com/bycategory/airlines.html

Just as a heads up:

I looked up PeaceOut's old thread about eDreams snd saw that her daughter had confirmation of her ticket before going to the airport.

However, I also noticed that the post attracted no fewer than 5 one-time posters who arrived and departed only to trash eDreams. Never commented on anything else ever again.

I am sorry you are having a problem with them, but having looked at the edreams site it states very clearly name and surname to be filled in on the form to purchase tickets.
SO I suspect your name is appropriate.

I suggest you follow biztravfod's advice, and next time search directly for what airlines are offering as a cheap price before moving on to a consolidator such as this. Often you will get the same price without the middleman.

A general reply: When the reservation is done the name and surname of the buyer are correctly given and used by Edreams to get the money from the credit card. The buyer and the passenger are the same people. The company says they verify the information. Any simple verification automatic or manual will detect the error. But they do not care. Furthermore the site displays every 3 or 4 minutes a nagging message saying hurry up or the reservation can not be done etc. pushing the user to make or ignore mistakes. Now you can say "Seeing all this why did you use their site?" Well that is why my nickname is Idiotn 1. I do not want other people to become idiots.

To PeaceOut: Sorry to hear that your daughter fell victim to Edreams. She had to pay 1800 dollars for a trip which is 600 dollars. Do I get it right? I wish I had looked at these forums last year. Now I wish that other people read these forums as soon as they can.
To biztravford: I have already posted on the complaintsboard.

Yes, that was the case. I believe she finally got the initial $600 back from eDreams. She had a confirmation number of her 'ticket purchase' through eDreams, but it was only their bogus number and did not relate to anything in the United system at the airport. None of her proof of purchase meant anything to United, as the money went to eDreams and no further.

She and I both tried to contact eDreams, but they are a very slick scam. For instance, their system is supposedly set up only to receive landline calls. What??

If you Google eDreams, you will find lots of complaints like this.