Europe Forums

Post New Topic

Recent Activity

View all Europe activity »
  1. 1 Best way to get around Scotland w/out a rental car??
  2. 2 Switzerland for 2 weeks
  3. 3 Help with Italy Itinerary
  4. 4 Trip Report Moldova and Transnistria
  5. 5 Camogli and surrounds
  6. 6 Champs Elysee: worth an afternoon or too tacky?
  7. 7 Please help 21 day driving tour Wales & Southern England Sept 2017
  8. 8 Central London indoor swimming locations
  9. 9 Trip Report Swiss Trains not on time and boats not run at all - great time
  10. 10 Paris and England, 14 days on the ground
  11. 11 Trip Report Whistle stop family road trip
  12. 12 Trip Report Postcards from Retirement - the Britan 2017 Edition
  13. 13 SURPRISE TRIP
  14. 14 SKIP THE LINE TICKETS TO VERSAILLES AND LOUVRE
  15. 15 What's it like staying in a big agriturismo-like complex?
  16. 16 travel fan 220v?
  17. 17 Palermo Apartment
  18. 18 Trip Report Rouen & Paris Anniversary Trip
  19. 19 What is the best flight itinerary from Los Angeles to Granada, Spain
  20. 20 Haarlem or Amsterdam as Netherlands base?
  21. 21 Accommodations Amsterdam under 175€
  22. 22 2 days in Amsterdam after river cruise
  23. 23 Trip Report Bastille Day Fireworks, Paris
  24. 24 Barcelona - places to stay
  25. 25 Need advice on Seville-Tarifa/Tangier-Malaga itinerary
View next 25 » Back to the top

Diamondland, Antwerp, Belgium Do Not Go There

Jump to last reply

Diamondland, Anrwerp, Belgium, Do not go there
On May 5, 2013 I purchased a ring at Diamonland in Antwerp. At the time I was given an invoice and a return envelope along with instructions to have customs stamp the invoice on my leaving the EU and then I was to mail the stamped invoice to Diamondland in the provided envelope. They assured me that the refund would be processed promptly - in fact they made a point of emphasizing the promptness of their refunds.
On June 8, 2013 I left the EU from Heathrow and had the invoice stamped. I mailed it to Diamondland from home in Arizona on June 10, 2013. I have heard nothing from Diamondland.
I wrote them an e mail (using the e mail address on their invoice.) on July 26, 2013 asking for status. No response was received.
I wrote again on August 26, 2013. Still no response.
I then wrote on September 3, 2013 and asked for a return receipt. I did get a receipt back.
I also sent the same note from the "contact us" instruction on their website - which, incidentally uses the same e mail address I had been using.
No response from either inquiry.
Diamondland has had numerous opportunities to contact me or provide the refund. They have my address and also the credit card I used to make the purchase.

13 Replies |Back to top

Sign in to comment.

Advertisement