Europe Forums

Post New Topic

Recent Activity

View all Europe activity »
  1. 1 2 weeks in Southern Ireland
  2. 2 Where to stay in Berlin Berlin
  3. 3 Attention guys
  4. 4 Trip Report Not Gone From Memory Or From Love — The Western Front Revisited
  5. 5 hiking itinerary UK two months
  6. 6 Rome-Itinerary
  7. 7 Take your necessary things while traveling!
  8. 8 What crazy coincidence or chance meeting have you had while traveling?
  9. 9 Ireland last minute recommendations
  10. 10 Tour fron Malaga to Allehambra
  11. 11 Sabbatical in Tuscany
  12. 12 5 days greece tour! Help me plz!
  13. 13 Berlin to Italy
  14. 14 Italy, beyond the most common Tourist Destinations
  15. 15 Florence - Where to stay
  16. 16 Lamezia Terme, Italy
  17. 17 Killarney
  18. 18 Where to go!?
  19. 19 First time in Bulgaria
  20. 20 Vacation
  21. 21 Accommodation referrals Trieste, Gorizia and Cormons
  22. 22 Menaggio/Varenna to St Moritz and back
  23. 23 Aparthotel Adagio Paris XV feedback
  24. 24 Dinner get-together in Paris?
  25. 25 Help me plan a 2 week trip to London and the Edinburgh Fringe Festival!
View next 25 » Back to the top

complaint about euro railways

Jump to last reply

I recently bought a train ticket from Euro railways. The ticket was for a night train from Paris - Venice. On the website, the T4 compartment I chose was listed as first class. When I received the ticket, it was clearly marked second class. I complained and sent the ticket back with documentation stating that I expected a full refund. They refunded about $300 of a $474 ticket. Unfortunately their "24 hour support" does not include the possibility of speaking to a real person. Any ideas about how to get my money back or make a formal complaint? We have tried e-mailing and calling, but the company does not return our messages.

I could kick myself for not looking more extensively at the different websites. I bought two tickets in a first class double through Rail Europe for the same price as my old ticket.

Please don't buy your tickets from Eurorailways!! They are unethical.

24 Replies |Back to top

Sign in to comment.

Advertisement