Europe Forums

Post New Topic

Recent Activity

View all Europe activity »
  1. 1 Central London indoor swimming locations
  2. 2 Haarlem or Amsterdam as Netherlands base?
  3. 3 Accommodations Amsterdam under 175€
  4. 4 Help with Italy Itinerary
  5. 5 Camogli and surrounds
  6. 6 travel fan 220v?
  7. 7 Champs Elysee: worth an afternoon or too tacky?
  8. 8 2 days in Amsterdam after river cruise
  9. 9 Trip Report Rouen & Paris Anniversary Trip
  10. 10 Trip Report Bastille Day Fireworks, Paris
  11. 11 Trip Report Postcards from Retirement - the Britan 2017 Edition
  12. 12 Palermo Apartment
  13. 13 What's it like staying in a big agriturismo-like complex?
  14. 14 Barcelona - places to stay
  15. 15 Need advice on Seville-Tarifa/Tangier-Malaga itinerary
  16. 16 Croatia, Slovenia & Bosnia Itinerary Feedback
  17. 17 What's the hotel policy regarding bringing in guests to your room?
  18. 18 SKIP THE LINE TICKETS TO VERSAILLES AND LOUVRE
  19. 19 Three Weeks in Italy - So Excited!
  20. 20 Europe in October!
  21. 21 B&Bs in Ireland
  22. 22 Help me choose between two hotels in the Lot
  23. 23 Trip Report Moldova and Transnistria
  24. 24 What is the best flight itinerary from Los Angeles to Granada, Spain
  25. 25 Trip Report Jamikins and Bikerscott do Le Marche (Again)
View next 25 » Back to the top

complaint about euro railways

Jump to last reply

I recently bought a train ticket from Euro railways. The ticket was for a night train from Paris - Venice. On the website, the T4 compartment I chose was listed as first class. When I received the ticket, it was clearly marked second class. I complained and sent the ticket back with documentation stating that I expected a full refund. They refunded about $300 of a $474 ticket. Unfortunately their "24 hour support" does not include the possibility of speaking to a real person. Any ideas about how to get my money back or make a formal complaint? We have tried e-mailing and calling, but the company does not return our messages.

I could kick myself for not looking more extensively at the different websites. I bought two tickets in a first class double through Rail Europe for the same price as my old ticket.

Please don't buy your tickets from Eurorailways!! They are unethical.

24 Replies |Back to top

Sign in to comment.

Advertisement