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Cecile's Apartments - Paris

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HI,

I am looking at renting the below apartment and am wanting to know if anyone has stayed at this apartment or used this agency before.

www.cecile-apartments.com/paris-st-germain-buci-apartment.php

I have not been to Paris in a very long time and I only spent 2 days there when I did visit so I am not very familiar with the city.

This is the first time I have rented an apartment and I want to get it right as it will be my mum's first time visiting this city.

Thanks,

  • Report Abuse

    Hi katec1 -

    I stayed in her other apartment (St Germain Luxembourg) in October which was a 5 story walk up- and it was a very good experience. It was very easy to arrange for payment via an online secure website. I liked that the security deposit was just credit card details. And the apartment was of nice quality. When I was researching her apartments, all of the reviews I read were positive -- as was my experience. (Look at reviews in the tripadvisor forum, vrbo, and on her own website, I think there is mention of her on the fodor's forum too). I read reviews of her other apartments to get an idea of what her agency (I think it is just her - not an agency) was like - again all positive. All of our communication was via e-mail.

    I also used her recommended driver for airport pickup - which was 90 euro. He was waiting for us with a sign and it was only steps to the waiting small Mercedes after baggage pickup - he knows where the apartments are, how to get the key and carried my bag (which for our apartment was important - since there was no elevator and it was five flights up! ) I used the service because there were strikes/gas shortages at the time -- but if you really want to make it a easy experience for your mum - that might be nice to have someone waiting and to carry her bags.

    I'm looking for apartments again in Paris- I have a serious Paris addiction that I can't seem to get over.

  • Report Abuse

    Thanks for the feedback.

    I had to give up on the Germain Buci apartment as it was outside of my budget however I am considering another of Cecile's apartments - the Marais Village apartment which I can afford. I have had emails from people who have stayed there and it has all been positive which is good.

    I have looked at 100's of apartments over the last couple of weeks and have now narrowed it down to just 2. Hopefully I can make a decision very soon....and move on to planning other aspects of the trip.

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    Renter Beware!

    In November 2011, my wife and I rented from Cecile for April 18th – 22nd at the St. Germain Luxembourg location. We paid half of the total rental cost at that time. On the rental agreement it states that you should purchase cancellation insurance (an additional cost and not typical from European rentals I have seen) in case you end up not being able to rent. Our mistake was not taking this insurance and relying on the fact that if we could not attend, Cecile would be able to re-rent the place and would give us back the difference in rental costs.

    In late December 2011, my wife and I found out that we were expecting our first child. After talking it over, we decided that a trip out of the country to multiple European countries (we planed on going to Germany and Austria as well), that require a lot of walking would probably not be the best idea. In early January 2012, we informed Cecile that we were canceling our trip and thus would not be able to rent the apartment. She stated “If I can rent the dates to another client, I'll give you a refund for the amount gained from the new booking”. We thought this was fair and since the fact that her places book up fast, we figured we would get a majority if not all of our deposit back. The places we were staying at in Germany and Austria simply cancelled our reservations at no cost.

    In early February, which was less than a month after we informed her that we were canceling and over two months from the date we were going to rent, Cecile rented the apartment for those dates. I emailed Cecile figuring that we would be getting back some of our deposit…….WRONG. She informed me that in order to re rent the apartment she had to discount it heavily and basically used our deposit as that discount (how convenient and to the penny).

    While we can understand a discount being applied, Cecile had three months to fill the place and in fact filled it in less than a month. Something seemed off to us. So what we did was have a friend request a price for the only other available days remaining in April. Guess what? She quoted around the same price as she was going to charge us initially….not a price that was discounted.

    If you rent from Cecile we would recommend including the rental insurance into the total cost you have to pay because otherwise if you are not able to attend you can kiss your deposit goodbye. Also, remember our situation and how it was handled.

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