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Trip Report Car rental in France

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Reserved months ago an 8 passenger van at CDG in Paris. When we picked it up in mid-April, thought we had rented from Rent a Wreck instead of Europcar. One headlight did not work, deep dents on both sides and front and back, car not cleaned inside or out, and one window held partially closed by a bungee cord. The car did run well though. When we sent a letter of complaint in early May upon return to the U.S. Europcar said they would respond within 5 days. We have sent a second e-mail and to date we have heard nothing from them. Would not recommend using this company.

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