Can't print train tickets
Mar 15th, 2014, 02:47 PM
#2
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Yes, our PDF was corrupted.
I emailed them and the told me to get them printed at the station.
I went very early to the station and had the person at the ticket office print tickets for me. They weren't very happy, but I had the email and my confirmation and they finally did it. You may want to get an email as well...
I emailed them and the told me to get them printed at the station.
I went very early to the station and had the person at the ticket office print tickets for me. They weren't very happy, but I had the email and my confirmation and they finally did it. You may want to get an email as well...
Mar 15th, 2014, 04:01 PM
#4
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If you got an email with a confirmation code, you should be able to print the tickets via their website, I'd guess. I just bought TGV tickets (France) and had my confirmation mailed to me; then I went on their website, typed in my name and confirmation code, and had something on my screen I can print.
Mar 15th, 2014, 04:18 PM
#6
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So you couldn't go here:
https://www.eurostar.com/us-en/manage-booking
and type in your "Booking reference" (confirmation code) and last name to retrieve your ticket and then print it from there?
https://www.eurostar.com/us-en/manage-booking
and type in your "Booking reference" (confirmation code) and last name to retrieve your ticket and then print it from there?
Mar 15th, 2014, 04:23 PM
#8
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Nope. It wouldn't work.
My hubby works in IT and he couldn't get it to work.
Wasn't a big deal...email them, tell them the problem and just collect at the station...leaving more time to stand in the queue
My hubby works in IT and he couldn't get it to work.
Wasn't a big deal...email them, tell them the problem and just collect at the station...leaving more time to stand in the queue
Mar 15th, 2014, 04:24 PM
#9
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Well mine was booked through www.eurostar.com
We take the train to Paris several times a year and this has only happened to us once
We take the train to Paris several times a year and this has only happened to us once
Mar 15th, 2014, 05:59 PM
#10
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Can you see the PDF ticket on screen, but not print it?
Or did you not get the PDF? Pop ups blocked?
Have you tried a different PC? Are you using genuine Adobe reader or another PDF program?
In any case, the e-ticket machines at the station will print your booking, as long as you have the credit card and the reference.
Or did you not get the PDF? Pop ups blocked?
Have you tried a different PC? Are you using genuine Adobe reader or another PDF program?
In any case, the e-ticket machines at the station will print your booking, as long as you have the credit card and the reference.
Mar 16th, 2014, 01:54 AM
#11
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If the problem is the same as ours the e-ticket machines wouldn't work either. Guess they pull from the same corrupted file??
Hope you can sort it out, but like I said above, worst case you need to stand in line and get the person to print them for you. Be sure you bring the credit card you booked with if this is the case.
Hope you can sort it out, but like I said above, worst case you need to stand in line and get the person to print them for you. Be sure you bring the credit card you booked with if this is the case.
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