Europe Forums

Post New Topic

Recent Activity

  • New Fodors vBulletin Forum
  • coming soon -- discuss!
View all Europe activity »
  1. 1 Trip Report US : YAHOO Tec*h SUPP0RT CONTACT ☎ 1:888:482 :3831 YAHOO MAIL 24*7
  2. 2 A couple last minute questions before my first trip to Barcelona
  3. 3 16 days in France and Italy
  4. 4 Euro Travel & Trivia Quiz - Memorial Day Special
  5. 5 [Needed Recs] Cheap, widely available, good wine in Italy?
  6. 6 Do I need a Swiss rail pass?
  7. 7 Trip Report Scotland - We're Here!
  8. 8 Please Help! Day Trips to Bern, Thun, Castles, and MORE!
  9. 9 Southern Italy Help - Part 2
  10. 10 Avoid Europcar!
  11. 11 Burgundy or Languedoc-Rousillon
  12. 12 Ideas for change in our Italian itinerary please
  13. 13 Paris for children
  14. 14 3 weeks with Kids - Austria Itinerary help
  15. 15 Trip Report Couscous
  16. 16 European Vacation 2017
  17. 17 Spain itinerary and railway advise
  18. 18 Should We Go to the French Riviera in August?
  19. 19 Trip Report Naples + Walking Tour
  20. 20 Day Trip Suggestions from Munich
  21. 21 Changing Planes at Fiumicino
  22. 22 Trip Report Fueled by gluten, caffeine, and alcohol - two weeks in France
  23. 23 Trip Report A week all around Sicily - May 2017
  24. 24 One July night in Verona - help!
  25. 25 London in September
View next 25 » Back to the top

BNL ATMs

Jump to last reply

I would advise not using BNL's ATMs at all!

I did on June 9, 2016 in an attempt to withdraw 500 euro. I received nothing from the terminal but my account in Canada was debited immediately for the full amount. I went to the branch the following day with an Italian friend and was told that the matter would be cleared up within 15 business days. I thought that was outrageous but then, hey, it's Italy. My friend reassured me and at least two BNL clients stopped us to say that it happens to them all the time.

I had also advised my bank in Canada immediately the very evening of the transaction. I had the reciept scanned and forwarded the following day.

It is now August 29, 2016 and I have yet to receive anything. BNL has been ignoring my contact attempts and when they do respond they pass me off to someone else.

Today I received an email saying that the onus was on me to fix the problem through my own bank. My bank, like myself, was ignored by BNL after waiting in good faith the 15 day period.

I feel I have been robbed of 500 euro by a major European bank. It's nothing to them but a lot to me. During my holiday I had to borrow from friends. I was ashamed. Yet, BNL has no shame.

Whatever you do AVOID BNL!! The one I used was located at Via Piramide Cestia in Rome. the BNL number is #00036.

They have been truly awful (uncaring, unresponsive, evasive, etc.) throughout this ordeal and I don't see an end in sight.

1 Reply |Back to top

Sign in to comment.

Advertisement