Europe Forums

Post New Topic

Recent Activity

View all Europe activity »
  1. 1 ms outlook@ Password Reset CONTACT ☎ 1:800:982:8520 Tec*h SUPP0RT CARE *
  2. 2 Village visit in Northern Italy
  3. 3 Natural History Museum: Wildlife Photographer of the Year
  4. 4 Now to Madrid
  5. 5 May Honeymoon in Sorrento?
  6. 6 Riviera di Ponente in mid October
  7. 7 Where to stay first night near Manchester
  8. 8 If you visit London, go to the Kew Gardens!
  9. 9 Sicily: which coast?
  10. 10 Packing for Sicily and Sardenia: Need anything Warm?
  11. 11 Charming hotels in Paris, please help.
  12. 12 Day trips from Seville -Granada, Cadiz&Jerez or white villages
  13. 13 Frankfurt to Achen travel by train
  14. 14 stopover between antequerra and granada?
  15. 15 4 Days in Europe! Paris, Lisbon, or...?
  16. 16 Trip Report Laura and Steve's Spanish Adventure
  17. 17 3 days solo in London
  18. 18 Chania
  19. 19 Edinbrugh
  20. 20 Berlin to ?
  21. 21 Hotels in Turin
  22. 22 Help on ancient history route
  23. 23 Where Would You? (1 random night in Dec btwn Bologna and Montepulciano)
  24. 24 Studying art in English in venice
  25. 25 Iphone 6 usage in multiple European Countries
View next 25 » Back to the top

Beware of EF Tours

Jump to last reply

I wish I had researched this tour company before I paid almost 4K for one student 10 day (2 are travel). Paris, Switzerland & Germany. The customer service was horrible, the girls were rude and defensive. Numerous responses to me were stating "What do you want to hear mam?" Seemed to be their go to when pressed to fix something - which they never did. It was horrible. In Switzerland they said that one of their buses were stolen and had to use a smaller uncomfortable one. All while the teachers and parents were on the larger more comfortable one. I called EF tours about it and they said the bus was functionally acceptable. The tour company does not care about anyone but the teachers since they are the conductors and bring the students to the tour (note that the teachers travel for free). The parents and kids will not be their repeat customers so that is why they do not care. Some hotels were nice others would have 3 to 4 teenagers in a room with a bathroom down the hall. My son said in many places the food was horrible. The adults were always served first and in some cases the kids were getting their food while the adults were saying they had to leave now.

There are some good tour companies out there - just not this one.

7 Replies |Back to top

Sign in to comment.

Advertisement