Europe Forums

Post New Topic

Recent Activity

View all Europe activity »
  1. 1 Rome-Switzerland-Paris-Rome 2 week trip
  2. 2 Sim card/Amsterdam
  3. 3 Lonely Planet‘s Best in Europe list-your thoughts please
  4. 4 Nightlife in Rome (Alone)
  5. 5 Paris Favorites (the 11th & wine regions)
  6. 6 Nice to Cinque Terre where to stay.
  7. 7 Kayak = Priceline and unavailable flights?
  8. 8 Our recent CDG experience (Delta)
  9. 9 Solo in Paris and looking for the best neighborhood
  10. 10 Cycling Nice into Italy along the coast
  11. 11 London 6 day itinerary
  12. 12 Great Food restaurant, cafes, bars, aperitivo in Milan, Turin, Piedmont
  13. 13 Sim Cards
  14. 14 Paris then Italy? Or Greece?
  15. 15 Trip Report London in Winter Report
  16. 16 Portugal rental car
  17. 17 8 days vacation to Switzerland & Austria
  18. 18 Trip Report Switzaly 2011: two sisters visit Zurich, Turin and Milan
  19. 19 IWM
  20. 20 London Hotel - Different Request
  21. 21 Seville to Cordoba
  22. 22 3 nights in Madrid
  23. 23 Very British Neighborhood in London
  24. 24 Trip Report Travelling Iceland
  25. 25 Great Food restaurant, cafes, bars, winery, food shops in Provence and Lyon
View next 25 » Back to the top

Bad Service in Salzburg, Austria

Jump to last reply

On a rainy Saturday in Salzburg, me, my wife and seven year-old daughter were looking for a place to eat lunch to celebrate our last day in the city. We wandered around the Altstadt until we came across Café Mozartwinkel, Universitätsplatz 15 5020 Salzburg, what seemed to be a nice corner café that had reasonable prices. We found a seat and made our order. My daughter ordered the schnitzel burger, while my wife ordered lasagna al forno and I ordered kartoffelstrudel. Drinks came and all was well until the schnitzel burger was brought out, slathered in ketchup, mayo, mustard and onions. My wife told the waitress that my daughter didn’t realize it would have onions and all the condiments, can she have another? The waitress, an older Austrian lady, understood and brought the sandwich back to the kitchen. I was prepared to buy another schnitzel burger without all the extras and eat the one with them since my strudel looked pretty paltry. I was not given the chance, however. A moment or two later, a man (not the waiter who took our order) brought the sandwich back out, plonked it in front of my daughter and began to berate my wife in English. “This is how it comes, you should have asked for it different.” “We didn’t realize burger meant it came with all this” “Well, it’s not McDonalds here.” “I’m well aware of that.” As he continued to badger us, his voice became louder, until he whisked the sandwich away, at which point my daughter burst into tears. My wife goes into the restaurant to let this man know that he’s made a seven year old girl cry. He has the gall to blame my wife and tell her that a good mother would know these things. Well, as one can imagine her response. She comes back to the table, since we can’t just up and leave without paying. I’m figuring the bill in my head so I can leave the cash on the table, when the waiter comes and clears everything off the table and tells us to leave. We leave, not wanting to make a bad situation worse. My daughter is crying, my wife is white with anger and I'm seething. In 15 years of living in and travelling around Europe I have never had such a terrible experience.

33 Replies |Back to top

Sign in to comment.

Advertisement