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Bad Experience with Argus Car Hire Insurance offered by them

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At the end of the booking of the car I was offered a Premium Insurance (40 pounds). I accepted and then, once I had to claim the insurance (92 pounds), I have been informed that this policy is only for UK residents upon I informed when I filled the data of the booking of the car my unique residence (Madrid - Spain), so the policy has been useless. When I have claimed to Argus Car why did inform to Allianz of that wrong residence, they don't know what to answer, and they supply an English phone of Allianz and its e-mail. Allianz answers that I had to have to read the 3 page wordings that I received once I paid the insurance.


Please, don't rent a car from Argus Car Hire (Car Trawler) or a policy from Allianz (Mondial Assistance); it will be a nightmare. Warn!!!

If any one knows how to continue my claim to another institutional organization or department of these companies I would be very grateful.

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