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AVE Train ticket purchase in Spain

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I cannot successfully purchase an AVE train ticket on the www.renfe.com website. After I enter my credit card and click purchase, it just says error cannot be completed at this time. I have tried different train times, etc. and always same message. I then clicked on more purchase options, and got to a screen for passenger identification, and I just keep getting a message that says check phone number highlighted in red. It is my correct phone number every time! I tried with my home, and then my cell, and then my husband's cell. It just won't let me purchase. HELP! I'm going from Madrid to Malaga in July.

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