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Any experience with Chateau des Monthairons (Dieue-sur-Meuse near Verdun)?

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I've been attempting to confirm reservations with this hotel for several weeks, and I'm beginning to feel a little uneasy about dealing with them. It's been nearly 7 weeks since I first inquired of availability and rates through their on-line reservation system. I received an apologetic reply nearly a month later, saying the hotel had been closed (not mentioned on their website) and then they had been busy with Valentine's Day. An interesting excuse. Whatever.

Anyhoo, it's now been 3 weeks since I answered their question about our specific room request and provided my CC information, and I haven't received final confirmation. I sent a polite request earlier this week asking for the confirmation, but [sound of crickets].

I've still got tons of time before our trip, but I'm wondering if their whole operation is a bit casual on the details. They only have 25 rooms, and this is presumably not a busy time (other than Valentine's Day, apparently). Perhaps it's a shortage of English-speaking staff.

Anyone here with any experience?

http://www.chateaudesmonthairons.fr/en/index.php

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