TTT in hopes someone can comment...

Maybe you could try calling them and if you don't speak french say "excusez-moi, parlez-vous anglais". Mention to them the problem and if language is still a barrier, indicate you will send them an email at that time(now) so that the your details are received correctly. Call them back after 15 minutes and let them know you just sent an email with your details. I have done this on a few occasions and the outcome has been fine

Just another option

Thanks, but they have all of my details. I'm just waiting/hoping they'll send me a final confirmation that sets forth the rate based on my room selection. I guess I'll give them a few more days and then try to call. Thanks, again.

We wanted to go to Verdun in France and follow the trails on of the 1. world War

we found this stunning Castle called Hattonchatel from the 9th century - http://www.hattonchatelchateau.com and we choose to stay there for a few days. The views from the suites are absolutely stunning

The famous American lady Belle Skinner from Holyoake fell in love with the Castle and helped to restore the castle and the village after WW1.
The American auther Jack Dunn has also written a book about Belle Skinner and Hattonchatel Chateau called The Vatican Boys

During our stay we also visit Chateau des Monthairons
The place looked really nice but the rooms wasn´t up to standard we prefer - a bit out dated!

Good email correspondance is one of my criteria for booking. If a hotel or B&B can't be bothered with answering emails they shouldn't be in business.

Personally, I would block any charges from them on the CC and send them a cancellation email, and start looking elsewhere. There is no way I would be kept waiting for several weeks.

If you want to give them the benefit of the doubt (they could have misunderstood something) send them one more email , or call as the otherside suggested. They have excellent reviews on Trip Advisor, it does seem strange.

The place that was suggested by aniwa_watts looks nice too.

Wow. Thanks for finding my old-ish thread and taking the time to comment.

Thankfully, all's well with Chateau des Monthairons. They contacted me shortly after my last post and were very helpful in identifying which room we would most like to be in. I don't know why it took them so long to reply initially, but I'm satisfied now.

aniwa_watts, the Hattonchatel Chateau looks fabulous; however, it's well outside our budget. Moreover, I have a personal reason for picking the Monthairons. I'm going to be tracking my great-uncle's service as a pilot in WWI, and I'm fairly sure he flew over Dieue-sur-Meuse. He wrote often to his mother (my g-grandmother) about the beautiful chateaux he would see south of Verdun, and I inherited these letters and his medals. I'd like to think he saw the Monthairons on one of his missions, perhaps even the last one before he crashed near Damvillers.

Thanks to you both!

Jean, so when do you stay there? I've bookmarked for a future trip. Did they ever say why they had been so late in responding?

We are booked there in July. I had the same email delay. So I called. Anna is great. Great English. Confirmed by email after a quick discussion by phone. No idea why email inquiries don't get responses. Hoping it's an ok place. Under the heading of You Get What You Pay For, at 100 Euro probably is a bit worn.

We'll be there in mid-October. I corresponded with Catherine and decided on corner room 3 (view of the river) at 170 euros.

Please let us know what you think, I'm looking at a june 2014 trip