Europe Forums

Post New Topic

Recent Activity

  • How do you plan your trips?
  • Please help us learn by participating in a brief survey.
View all Europe activity »
  1. 1 Itinerary review from a overplanner
  2. 2 Spain in December
  3. 3 Day trips: which ones are must-do?
  4. 4 Croatia - Help on itinerary
  5. 5 Dubrovnik + island or Kotor?
  6. 6 Cotswolds cottage ideas
  7. 7 Skye to Edinburgh
  8. 8 Croatia Itinerary help for 13 days in September 2017
  9. 9 4 or 5 nights in Rome? 4 or 5 nights on AC?
  10. 10 question on Barcelona itinerary
  11. 11 Greek Islands (small)
  12. 12 Advice on Sicily & Aeolian Islands
  13. 13 Fes to Southern Spain (Jerez, Malaga)
  14. 14 Amalfi Coast transportation
  15. 15 Moving Around Amalfi without a car
  16. 16 What's the biggest mistake you made on a European trip?
  17. 17 UK Visa Help
  18. 18 K-Day
  19. 19 Trip Report Springtime (Hopefully) in Copenhagen
  20. 20 Sundays in Puglia
  21. 21 Venice > Garda > Verona > Bologna thoughts
  22. 22 Rome neighborhoods equivalent to arrondissements 6 and 7 in Paris?
  23. 23 Provence best farmstays!!??
  24. 24 Visiting London 05/02 - 05/20 (US dates)
  25. 25 Summer 2016: Little details I worried about – and need not have
View next 25 » Back to the top

Another Good AutoEurope Experience

Jump to last reply

We rented a car for 2 weeks in France from AutoEurope. We arranged with Europcar, the provider, in La Rochelle to keep the car for an extra day. Of course we knew we'd pay for that. We returned the car with 3/4 of a tank of gas, and of course knew we'd pay for the other 1/4.

When we received the bill, those charges were accurately listed. But there was another mysterious charge for 39.70 euros, so I called AutoEurope. They said they'd look into it, contact Europcar in La Rochelle, and let me know what they found out, and that it might take up to two weeks. Having not heard back from them in 2 weeks, I emailed them yesterday and got back a reply with an apology, saying that they had been tracking down Europcar but hadn't had a response yet. Today I got another email saying that they had been unable to get a satisfactory response from Europcar so they would pay the 39.70 euros back to us themselves.

I've always liked this company.

25 Replies |Back to top

Sign in to comment.

Advertisement