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Alhambra - Puzzling ticket quandary

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For the past week, we've been trying to buy tickets to the Alhambra in Grenada, Spain for early October. There are tickets available and we're somewhat flexible on dates and times, so that's not a problem. But we can't figure out how to buy them.

The website (www.alhambra-tickets.es) doesn't work. I get all the way to the page for credit card information and fill it out, but always get a message that "Entered data of the card could not have been validated correctly."

I've tried different credit cards and even tried from both a Mac and a PC, but always get the same error message. I've also contacted my credit card company, but they say no request for a charge has come through to them.

So I tried to phone, but most of the time the phone isn't answered, and when it is, there is a strong echo that makes it impossible to understand anything being said.

Does anyone have any suggestions for OTHER ways to get tickets to the Alhambra? You'd think with millions of visitors each year that they'd have a viable system for ticket sales.

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