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Air France downgrade

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We were downgraded on an Air France flight from Paris to Houston yeasterday. One of our party was left in premium economy and the other 2 were moved to economy as they overbooked the plane. We were not told of the seats until we were boarding the plane. We were also not given a choice of being split up. The very lovely flight attendants found us 3 seats together in economy and are writing a report to state that we did not use the premium economy seat. don't know if it will help but they were lovely to try. has this happend to anyone else?

We have been bumped up 2 times on Air France but never down so I have not idea what to do. I am going to call the numbers that houston gave me yesterday. AIr France told us to get the refund in Houston and houston apologized for the error in their information but I apparently have to follow another process. Anyway, it was the first really negative expereince with Air France and we have used them at least one a year for the past 7 years. I will fly them again but this is just a pain.

But, Italy, Sicily and Paris were fabulous!! Even the blizzard we landed in Tuesday night in Paris didn't dampen our spirits. We were 2 hours late coming in from Taormina Sicily, paradise by the way, and we took the RER in with all of the luggage. Crazy we were but we were in Paris, our favorite city.

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