Europe Forums

Post New Topic

Recent Activity

View all Europe activity »
  1. 1 Andalucia in December
  2. 2 Hotel Bonaparte, Paris
  3. 3 Budapest Hotels
  4. 4 Hotels in Dubruvnick
  5. 5 Lake Garda, Where to stay
  6. 6 Van Gogh Museum advice
  7. 7 Trip Report Apartment Review - Amsterdam
  8. 8 First trip to Italy
  9. 9 Ireland & Scotland
  10. 10 Thello night train from Paris to Rome?
  11. 11 London's Must Sights!
  12. 12 Trip Report Ger's Trip to Rome & Bologna
  13. 13 10 days Ireland June 30-July 11th, 2017
  14. 14 Planning 20th anniversary 1st trip to Italy Feb 2017.
  15. 15 Poland & Ukraine Summer 2017
  16. 16 Croatia-Slovenia- 30 days Road trip itinerary-2017
  17. 17 Trip Report My trip to Cornwall, bookended by weekends in London
  18. 18 Thoughts on an unusual itinerary for Northern Spain please
  19. 19 Holiday trip with kids - suggestions please!
  20. 20 Copenhagen to Oslo to Amsterdam: Are we nuts?
  21. 21 Planning a self drive tour of the uk next april
  22. 22 Chatsworth/Hardwick Hall Timing
  23. 23 4 days in switzerland
  24. 24 Vienna or Budapest?
  25. 25 Britain's contactless public transport revolution moves to Oxford
View next 25 » Back to the top

Advice needed: Cost of dent in Hertz rental car disputed

Jump to last reply

On our recent trip to France, we ended up with a small dent in the rear of our vehicle (a Peugot 1007 economy car). The dent was noticeable but not significant, had almost no effect on the paint, did not affect the operation of the hatch at all. At most, it should have cost a couple hundred bucks to fix.

We received an invoice earlier this week from the Hertz office in France for 1123E (about $1450 or so). Furthermore, they insist on payment to be recieved no later than July 11...less than one week after we received the notice...or else we will incur a substantial penalty. I would have to cut a check and mail it today to make that happen.

Instead, I called Hertz corporate customer service this morning and asked them to intercede on my behalf.

Does anyone have relevant experience and/or advice to share on this matter? I am flabbergasted that a respectable company like Hertz would engage in this sort of shakedown.

26 Replies |Back to top

Sign in to comment.