Europe Forums

Post New Topic

Recent Activity

View all Europe activity »
  1. 1 May Honeymoon in Sorrento?
  2. 2 Now to Madrid
  3. 3 Riviera di Ponente in mid October
  4. 4 Where to stay first night near Manchester
  5. 5 If you visit London, go to the Kew Gardens!
  6. 6 Sicily: which coast?
  7. 7 Packing for Sicily and Sardenia: Need anything Warm?
  8. 8 Charming hotels in Paris, please help.
  9. 9 Day trips from Seville -Granada, Cadiz&Jerez or white villages
  10. 10 Frankfurt to Achen travel by train
  11. 11 stopover between antequerra and granada?
  12. 12 4 Days in Europe! Paris, Lisbon, or...?
  13. 13 Trip Report Laura and Steve's Spanish Adventure
  14. 14 3 days solo in London
  15. 15 Chania
  16. 16 Edinbrugh
  17. 17 Berlin to ?
  18. 18 Hotels in Turin
  19. 19 Help on ancient history route
  20. 20 Where Would You? (1 random night in Dec btwn Bologna and Montepulciano)
  21. 21 Studying art in English in venice
  22. 22 Iphone 6 usage in multiple European Countries
  23. 23 Konigsee or Wolfgangsee for a stay of 3 days ?
  24. 24 15 days in Croatia - Advise Needed
  25. 25 Forte dei Marmi - must see/do list
View next 25 » Back to the top

Advice needed: Cost of dent in Hertz rental car disputed

Jump to last reply

On our recent trip to France, we ended up with a small dent in the rear of our vehicle (a Peugot 1007 economy car). The dent was noticeable but not significant, had almost no effect on the paint, did not affect the operation of the hatch at all. At most, it should have cost a couple hundred bucks to fix.

We received an invoice earlier this week from the Hertz office in France for 1123E (about $1450 or so). Furthermore, they insist on payment to be recieved no later than July 11...less than one week after we received the notice...or else we will incur a substantial penalty. I would have to cut a check and mail it today to make that happen.

Instead, I called Hertz corporate customer service this morning and asked them to intercede on my behalf.

Does anyone have relevant experience and/or advice to share on this matter? I am flabbergasted that a respectable company like Hertz would engage in this sort of shakedown.

26 Replies |Back to top

Sign in to comment.

Advertisement