Europe Forums

Post New Topic

Recent Activity

  • How do you plan your trips?
  • Please help us learn by participating in a brief survey.
View all Europe activity »
  1. 1 Cooking tours 3-4 days June 4 in Northern Italy
  2. 2 Opinion on sights in Florence
  3. 3 Trip Report Houses, Gardens & Walking in England
  4. 4 What's the biggest mistake you made on a European trip?
  5. 5 Trip Report Azores
  6. 6 Short Trip in July
  7. 7 San Francisco retirees would like to move to Paris for a year- crazy idea?
  8. 8 Trip Report Springtime in Holland - Trip report
  9. 9 Advice on car and getting around Aeolian Islands
  10. 10 10-12 days - Czech Republic/Austria/Munich?
  11. 11 Rome neighborhoods equivalent to arrondissements 6 and 7 in Paris?
  12. 12 4 Nights - Bern/Grindelwald / Interlaken / Lucerne
  13. 13 Where to go...one month w/a one year old
  14. 14 Trip Report Paris & Cote d'Azur Trip report
  15. 15 Looking for Italy Itinerary Advice (8N)
  16. 16 Barcelona to Paris - Road trip in between?
  17. 17 Planning a solo trip mostly to France, advice please!
  18. 18 Trip Report Roman Roamings: 2 Weeks of Wanderings
  19. 19 Sim Card Options
  20. 20 Greek Islands (small)
  21. 21 38 Days in Paris
  22. 22 Day trip ideas from Bristol, UK
  23. 23 Sim card/Amsterdam
  24. 24 English Gardens Itinerary Advice please
  25. 25 Day trip ideas
View next 25 » Back to the top

Advice needed: Cost of dent in Hertz rental car disputed

Jump to last reply

On our recent trip to France, we ended up with a small dent in the rear of our vehicle (a Peugot 1007 economy car). The dent was noticeable but not significant, had almost no effect on the paint, did not affect the operation of the hatch at all. At most, it should have cost a couple hundred bucks to fix.

We received an invoice earlier this week from the Hertz office in France for 1123E (about $1450 or so). Furthermore, they insist on payment to be recieved no later than July 11...less than one week after we received the notice...or else we will incur a substantial penalty. I would have to cut a check and mail it today to make that happen.

Instead, I called Hertz corporate customer service this morning and asked them to intercede on my behalf.

Does anyone have relevant experience and/or advice to share on this matter? I am flabbergasted that a respectable company like Hertz would engage in this sort of shakedown.

26 Replies |Back to top

Sign in to comment.

Advertisement