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When can I see booking that was done through a travel agent?

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I have cruised many times but I recently booked a group through a travel agent for a CArnival Cruise next year (2015). I and the members of my group have been sending money to the agent since April 2014. Not everyone is getting an invoice from the agent showing their payments/current balance. No one has been given a confirmation number. The agent says the final deposit must be in by 11/26/14 and we would get confirmations numbers then. The final payment have to be completed in Feb 2015. Is the a normal process when working through an agent with a group booking? Some of the folks are getting nervous about being scammed. I use a TA that was recommended by a mutual acquaintance. CArnival won't tell me anything because they say it is a privacy issue. The TA demanded all deposits be paid in cash or money order. Subsequent payments have been made on debit or credit cards.

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