Cruises Forums

Start a new topic Change Forum
Advanced search

Trip Report Viking Long Boat Experience

Jump to last reply

We are just back from a 15 - Grand European River Cruise on the Viking Longboat - Idun. Our review is shown below:

Overall Opinion:
Considering all the points below, we will stay away from Viking and use other means to see Europe. For the prices they charge for their cruises, you can travel in first class on Canard’s or other luxury cruise lines for the same or lower costs.


Value ($)
The cost of our 15 day river cruise was just under $17k. This is equal or more per day to the top tier luxury cruise lines. You can use other options to see major Cities and still enjoy the river cruise experience.

Security:
Basically there are no security procedures on the Viking boats. Anyone can board and walk thru the boats.

In our stateroom, our door was opened during the night by unknown person(s). When we woke up the next morning the stateroom door was open. When we brought this to the attention of the Front Desk the staff advised us that it was our fault. After asking for the Captain, we were greeted by the Hotel Manager, Gerald Hauswirth. Gerald accompanied us to our stateroom to check the door lock system. After several attempts that confirmed the defect, he apologized for the behavior of his staff. He was able to reset the door lock. The key to remember there are no means of locking your stateroom door if someone has a key card or the lock system fails.

Accommodations:
We selected the AA Veranda Suite ( 324 ). The room was very nice for a river boat. However in the hallway the Viking boat has electrical panels in-between the Suites on the starboard side. During the day and night, we would hear a loud buzzer sound in the stateroom. Three or four times each night we work up to the buzzing noise. The response from the Viking staff was “that is one of the issues on the long boats!

Dinning:
On the Viking, there are no seat assignments. Thus the quality of the service was a function of the waiter. It went from excellent to very poor. The concept of enjoying your meal and talking to your fellow guests . The waiters are focused on serving you the food as fast as possible. The require you give them the full order ( appetizers, entre, desert). There are no substitutions. Thus, you are pressured to finish the meal and leave.

Lounge:
Unfortunately, the lounge is the only place to sit down and talk to fellow guest. The upper deck is closed for most of the trip. This is caused by the 80 locks you go thru.

Drink Package offer:
Viking has a “Drink Package” that you can buy before your trip or on board. We did this only to
to realize the service staff avoids asking you for drinks. My recommendation is not to buy it

Overall Service
There are 2 to 3 waiters that are assigned to the Lounge. Most of the time, they are behind the
Bar talking to each other. So to get drinks you have to go to the bar and order. Bottom line
their service level is “Poor”


Excursions:
At each port ( one per day), they have free excursions. Most involve “walking tours” with contract tour guides. If you like seeing every Castle, Church and Statue, then this is a great feature. We decided to go to the City Center and do it ourselves.

3 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

  • Announcement:
  • Fodor's Go List 2015 Has Been Announced
    by Emily_D Fodor's Editor | Posted on Dec 19, 14 at 05:08 PM
View all Cruises activity »
  1. 1 Trip Report Carnival Ecstasy, Fun Times
  2. 2 Shore excursions from Livorno, OTHER than Florence?
  3. 3 Transatlantic cruises late Oct. to mid-Nov. & Celebrity ship choice
  4. 4 choosing a stateroom on a ship
  5. 5 Sailing out of San Juan, PR
  6. 6 Alaska
  7. 7 AMA Waterways River Cruises
  8. 8 "Shore Excursions in Italy.net"
  9. 9 Trip Report Trip report: Viking Portraits of Southern France
  10. 10 Hop on Hop Off Buses
  11. 11 Trip Report Alaska Shore excursion on the cheap
  12. 12 Choosing a stateroom on Rhine River cruise
  13. 13 Trip Report Sea Spirit to Antarctica
  14. 14 Trip Report Caribbean Princess Trip Report 2014
  15. 15 Alaska cruise excrusions
  16. 16 Carnival Miracle from LA to Mexico?
  17. 17 Trip Report Bad experience on Carnival!!!!!!!
  18. 18 Roundtrip to Alaska or one way
  19. 19 seascanner.com
  20. 20 Noordam VF4038
  21. 21 hotel park and cruise? Seattle
  22. 22 Norwegian Jewel or Canvial Freedom?
  23. 23 Mediterranean cruise
  24. 24 Viking River Cruise--Portugal
  25. 25 Vantage River Cruises vs. Viking River Cruises
View next 25 » Back to the top