Cruises Forums

Post New Topic

Recent Activity

  • Announcements:
  • Umbria Writers Needed
    by Emily_D Fodor's Editor | Posted on Jul 16, 15 at 03:13 PM
  • Writers Need for New Zealand Guide
    by Emily_D Fodor's Editor | Posted on Jul 15, 15 at 03:11 PM
View all Cruises activity »
  1. 1 Norwegian Getaway or Royal Caribbean Jewel of the Sea
  2. 2 Credit Card Charges on Cruise lines
  3. 3 Trip Report Alaska Shore excursion on the cheap
  4. 4 Carnival Glory or Conquest? Amber grove or Halff moon CAY?
  5. 5 Trip Report Celebrity Century Disaster Cruise
  6. 6 Haines, AK: Eagle Preserve rafting or Chilkoot Lake kayaking?
  7. 7 Trip Report Beware of Grand Circle Travel and Overseas Adventure Travel
  8. 8 Norwegian Getaway Balconies
  9. 9 Ultimate Beverage Package
  10. 10 September Viking Cruise
  11. 11 Looking for El Chapo :D
  12. 12 Stay away from Cruise,com and cruisesonly.com
  13. 13 Overwhelmed by Alaskan shore excursion choices
  14. 14 Grand Circle Cruise Line, A Medical Disaster
  15. 15 In room coffee makers/Soltice
  16. 16 Princess in Bangkok
  17. 17 Interest in alternative shore excursions in Victoria BC? pub crawl?
  18. 18 Fantasy Cruises - Alaska?
  19. 19 A stop in Brunei.
  20. 20 Nobody sleeps on Celebrity! Book elsewhere.
  21. 21 Port of Livorno, taxi or train to Lucca?
  22. 22 How to pack for Alaska land sea cruise
  23. 23 Tricky planning
  24. 24 Trip Report Theft on the QM2: A Cautionary Tale
  25. 25 Northern Europe or Southern Europe?
View next 25 » Back to the top

Trip Report Viking Long Boat Experience

Jump to last reply

We are just back from a 15 - Grand European River Cruise on the Viking Longboat - Idun. Our review is shown below:

Overall Opinion:
Considering all the points below, we will stay away from Viking and use other means to see Europe. For the prices they charge for their cruises, you can travel in first class on Canard’s or other luxury cruise lines for the same or lower costs.


Value ($)
The cost of our 15 day river cruise was just under $17k. This is equal or more per day to the top tier luxury cruise lines. You can use other options to see major Cities and still enjoy the river cruise experience.

Security:
Basically there are no security procedures on the Viking boats. Anyone can board and walk thru the boats.

In our stateroom, our door was opened during the night by unknown person(s). When we woke up the next morning the stateroom door was open. When we brought this to the attention of the Front Desk the staff advised us that it was our fault. After asking for the Captain, we were greeted by the Hotel Manager, Gerald Hauswirth. Gerald accompanied us to our stateroom to check the door lock system. After several attempts that confirmed the defect, he apologized for the behavior of his staff. He was able to reset the door lock. The key to remember there are no means of locking your stateroom door if someone has a key card or the lock system fails.

Accommodations:
We selected the AA Veranda Suite ( 324 ). The room was very nice for a river boat. However in the hallway the Viking boat has electrical panels in-between the Suites on the starboard side. During the day and night, we would hear a loud buzzer sound in the stateroom. Three or four times each night we work up to the buzzing noise. The response from the Viking staff was “that is one of the issues on the long boats!

Dinning:
On the Viking, there are no seat assignments. Thus the quality of the service was a function of the waiter. It went from excellent to very poor. The concept of enjoying your meal and talking to your fellow guests . The waiters are focused on serving you the food as fast as possible. The require you give them the full order ( appetizers, entre, desert). There are no substitutions. Thus, you are pressured to finish the meal and leave.

Lounge:
Unfortunately, the lounge is the only place to sit down and talk to fellow guest. The upper deck is closed for most of the trip. This is caused by the 80 locks you go thru.

Drink Package offer:
Viking has a “Drink Package” that you can buy before your trip or on board. We did this only to
to realize the service staff avoids asking you for drinks. My recommendation is not to buy it

Overall Service
There are 2 to 3 waiters that are assigned to the Lounge. Most of the time, they are behind the
Bar talking to each other. So to get drinks you have to go to the bar and order. Bottom line
their service level is “Poor”


Excursions:
At each port ( one per day), they have free excursions. Most involve “walking tours” with contract tour guides. If you like seeing every Castle, Church and Statue, then this is a great feature. We decided to go to the City Center and do it ourselves.

3 Replies |Back to top

Sign in to comment.

Advertisement