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URGENT: Cruises-n-More - Info Please???

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Hi all,
Am hoping for some help please!
I have a cruise booked but have been given a MUCH lower quote with Cruises-n-more. It's almost final payment date so although they have a $75 cancellation fee it wouldn't really affect me as if I need to cancel after this date I would use my insurance.
Anyways, the quote is $300 less than what I'm paying and my current agent cannot match it so my question is - has anyone any experience with this company?
Have read a few bad reviews but am very tempted!

Thanks!!!

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