Cruises Forums

Start a new topic Change Forum
Advanced search

Trip Report Trip Report Windstar Panama Passage March 23 Sailing

Jump to last reply

We‘re just back from the Windstar Panama Canal to Costa Roca cruise on the Wind Spirit. This was our third and probably last cruise with Windstar. First the good news. The on board staff is wonderful; friendly, hardworking and professional. They do a great job given the deep cuts put in place by the new owners. The kitchen staff works wonders with the poor quality supplies they are provided. But even they can’t make up for the lack of quality food or the minimal quantity of pricier ingredients. Compared to our previous Windstar cruises, the lunch buffet was bare bones. No seafood salads or other interesting items. Instead we had lots of pasta’s and stewed/braised meats, the better to tenderize lower quality cuts. The afternoon teas were simply embarrassing. Dinners were usually better but the seafood was dreadful. One does not expect frozen fish as an entrée when visiting ports filled with local fisherman delivering wonderful fish daily. It is clear that Xanterra is cutting corners which has impacting bookings. Our cruise was only 78% occupied (125 passengers). At the Yacht Club (frequent cruiser) reception I discretely chatted with several other Windstar regulars who noticed the decline and wanted to share notes on other lines for future cruises. The staff at the corporate booking office worked to minimums and couldn’t care less about our past loyalty. Xanterra specializes in extracting maximum revenue from a captive audience. As operators of facilities within US National Parks, they serve visitors who rarely come back for repeat visits. So their modus operandi is maximum prices with minimal value. We sailed on the Seabourn Odyssey last year and the difference between the Odyssey and Wind Spirit is dramatic even though the Windstar line costs about the same.

2 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

View all Cruises activity »
  1. 1 Vantage River Cruises vs. Viking River Cruises
  2. 2 Trip Report Trip report. Our cruise on the Diamond Princess with a stay in Tokyo
  3. 3 Trip Report Halong Bay Cruise Review: Violet from Heritage Lines
  4. 4 Croatia Dalmatian Coast
  5. 5 Finding bargain cruises out of NYC
  6. 6 Partial Transit vs Full Transit on Panama Canal Cruise
  7. 7 Antarctica cruise - your tips
  8. 8 Venice cruise terminal to San Marco ?
  9. 9 Killing time in Fort Lauderdale before our cruise
  10. 10 Trip Report Alaska Shore excursion on the cheap
  11. 11 transfers in Venice
  12. 12 Norwegian Pearl obstructed rooms question
  13. 13 Dresscode on HAL Alaska Cruise
  14. 14 Pavlus Travel
  15. 15 Cape Horn Cruise
  16. 16 Trip Report French Country Waterways "Adrienne"
  17. 17 Miami Port Park and cruise hotel package?
  18. 18 Cruise Experience Interview
  19. 19 regent navigator showers
  20. 20 Trip Report A Redhead in Antarctica
  21. 21 Trip Report Viking River Cruise Disappoints
  22. 22 AHI Travel...anyone used them for river cruising?
  23. 23 Steep cruise discounts
  24. 24 Trip Report Deserved trip for my mother Mary on her birthday 60!!
  25. 25 Staying active on a river cruise
View next 25 » Back to the top