Cruises Forums

Post New Topic

Recent Activity

View all Cruises activity »
  1. 1 Trip Report YAHOO 1:888:260:2909 Password Reset CONTACT ☎ YAHOO TEC*h 24*7
  2. 2 Trip Report Antarctica Quark Expedition Travel Report
  3. 3 Pre-cruise hotel
  4. 4 Need help European Cruise -viking Ocean Cruise Barcelona to Rome
  5. 5 Amadeus river cruise
  6. 6 Trip Report The Baltic - When itinerary means everything
  7. 7 There IS a difference between a travel and cruise agent..
  8. 8 Trip Report We finally made up our minds...
  9. 9 Touring on your own with Viking River Cruise
  10. 10 Mediterranean cruise- first week of May?
  11. 11 Viking Ocean Cruise
  12. 12 Best Place to Purchase Cruises
  13. 13 Caribbean Update
  14. 14 Trying to decide to cruise to Port of Call Key West
  15. 15 Trip Report A Transatlantic including Boston/NYC/Bermuda/Nassau and Miami
  16. 16 One way cruise to Europe from FL
  17. 17 Regent Seven Seas Cruise?
  18. 18 Windstar Sea Breeze
  19. 19 river cruises what do you love
  20. 20 Trip Report Rhine River Cruise with AMAwaterways
  21. 21 Trip Report UNIWORLD River Boat Cruise on the Danube, Budapest to Prague
  22. 22 NYC Tour before cruise
  23. 23 UNIWORLD River Beatrice Budapest to Prague
  24. 24 port excursion recommendations
  25. 25 Caribbean in 17/18
View next 25 » Back to the top

Trip Report STAY AWAY FROM VIKING

Jump to last reply

I was on a Viking Rhone River cruise May 2014. I had a balcony suite. For about 4 of the 7 days of the cruise, the balcony was totally blocked from use by other river boats parked right up next to us. When I spoke to a ship representative, he told me there was nothing that could be done about river traffic conditions. This was never mentioned in the literature that this might happen.
One day the captain ran the ship into the shore and into a tree which came crashing onto the front deck. The tree destroyed the protective glass screens set up at the front of the ship. The people who were sitting at the tables effected by the tree coming onto the boat told me the cruise company never apologized to them, not did they ever offer anything to the passengers as compensation. In fact they hardly even mentioned the incident. ihave photos of the damage.

One day I was told I had to leave the front of the ship because it was a "private party and you were not invited." It was a thank you party for those that had returned to Viking. No announcement was made to let others know what was going on. A very abrupt young wait person literally grabbed the Diet Coke can right out of my hand and told me to leave.

Another day, during the lunch buffet, after standing in line for about 10 minutes, I reached the table to find the guacamole, what there was left of it, had turned brown, and the tortilla chips were glued to the cheese at the bottom of the dish. No replacements in sight.

Another incident happened on an afternoon tour where our friends were left stranded on a bus for 45 minutes with several others while those that could handle the walk got off and enjoyed the little town. I would not recommend Viking.

My husband and I paid $6000 apiece for this river cruise. I am asking for a $2000/each refund (NOT a credit) due to these incidents. VIKING IS REFUSING TO GIVE ANY REFUND TO ME AND MY HUSBAND.

17 Replies |Back to top

Sign in to comment.

Advertisement