Cruises Forums

Post New Topic

Recent Activity

View all Cruises activity »
  1. 1 Need suggestions Caribbean cruise
  2. 2 CARNIVAL IS THE WORST.. here's why!
  3. 3 A quick post to friends, not cruise related.
  4. 4 Alaskan cruise with young kids
  5. 5 My first river cruise 12-2017
  6. 6 Viking Homelands cruise of Baltic
  7. 7 Trip Report Alaska Shore excursion on the cheap
  8. 8 Trip Report Viking Review - Dont Buy the Hype
  9. 9 Glacier Bay or Hubbard Glacier
  10. 10 Tauck Small Ship Cruise to Portugal and Spain
  11. 11 Cunard vs. Oceania
  12. 12 Barcelona: Pier to Airport Transfer
  13. 13 Trip Report Avoid MSC; Worst vacation ever!
  14. 14 Crazy cruise complaints.
  15. 15 Repositioning Cruise
  16. 16 Trip Report Viking handles Elbe low water badly
  17. 17 HAL Koningsdam anyone recently?
  18. 18 Quebec,Nivea Sofia,new Foundland cries?
  19. 19 Regent Seven Seas Explorer - anyone been?
  20. 20 Trip Report Jazz Cruise 2017
  21. 21 Kudos to Royal Caribbean and SW airlines
  22. 22 Trip Report We're “Country Cruising”.. And Lovin It!
  23. 23 Booking a return flight before noon?
  24. 24 from civitavecchia port to city of Rome
  25. 25 Considering a Tauck river cruise
View next 25 » Back to the top

Trip Report STAY AWAY FROM VIKING

Jump to last reply

I was on a Viking Rhone River cruise May 2014. I had a balcony suite. For about 4 of the 7 days of the cruise, the balcony was totally blocked from use by other river boats parked right up next to us. When I spoke to a ship representative, he told me there was nothing that could be done about river traffic conditions. This was never mentioned in the literature that this might happen.
One day the captain ran the ship into the shore and into a tree which came crashing onto the front deck. The tree destroyed the protective glass screens set up at the front of the ship. The people who were sitting at the tables effected by the tree coming onto the boat told me the cruise company never apologized to them, not did they ever offer anything to the passengers as compensation. In fact they hardly even mentioned the incident. ihave photos of the damage.

One day I was told I had to leave the front of the ship because it was a "private party and you were not invited." It was a thank you party for those that had returned to Viking. No announcement was made to let others know what was going on. A very abrupt young wait person literally grabbed the Diet Coke can right out of my hand and told me to leave.

Another day, during the lunch buffet, after standing in line for about 10 minutes, I reached the table to find the guacamole, what there was left of it, had turned brown, and the tortilla chips were glued to the cheese at the bottom of the dish. No replacements in sight.

Another incident happened on an afternoon tour where our friends were left stranded on a bus for 45 minutes with several others while those that could handle the walk got off and enjoyed the little town. I would not recommend Viking.

My husband and I paid $6000 apiece for this river cruise. I am asking for a $2000/each refund (NOT a credit) due to these incidents. VIKING IS REFUSING TO GIVE ANY REFUND TO ME AND MY HUSBAND.

17 Replies |Back to top

Sign in to comment.

Advertisement