Cruises Forums

Post New Topic

Recent Activity

View all Cruises activity »
  1. 1 Best Way to See Italy and/or Greece?
  2. 2 Trip Report Very disappointed with Viking River Cruises
  3. 3 Trip Report Carnival Vista, Cruisers Log.. Star Date 24.05.2016 AD
  4. 4 Sydney pre-cruise hotel recommendations
  5. 5 One-way cruise to Alaska June 2016
  6. 6 Juneau excursions Alaska Cruise
  7. 7 Avoid Crowds on Greek Cruise
  8. 8 Sources for finding last minute deals on cruises from Seattle to Alaska?
  9. 9 Family First Timers
  10. 10 alaska cruise
  11. 11 Cruise Port in Livorno - Day Trip to Pisa and Lucca
  12. 12 Trip Report Cruise to Hawaii from the mianland
  13. 13 Trip Report Viking River Cruise Disappoints
  14. 14 Trip Report We finally made up our minds...
  15. 15 Sailing On A Vista
  16. 16 Trip Report Alaska Shore excursion on the cheap
  17. 17 Princess vs. Norwegian
  18. 18 Rome to port at Civitavecchia
  19. 19 Trip Report Viking Ocean Cruise nightmare
  20. 20 The Cruise to pick to go this June
  21. 21 AMA Waterways River Cruises
  22. 22 How to plan 1 day in Copenhagen
  23. 23 Mediterranean cruise on celebrity constellation
  24. 24 Trip Report Oasis Lite: Review of Navigator of the Seas
  25. 25 one way or R/T to Alaska on Princesss
View next 25 » Back to the top

onboard cell phone usage charges in Alaska

Jump to last reply

A month and a half after returning from a Princess Alaskan Cruisetour, I receive my cell phone bill from AT&T and discover a whopping charge of $297. for roaming charges at $4.99 per minute apparently for charges made with my cell from the ship as we traveled down the Alaskan coast. I hadn't received any info about this charge and was unaware of it. My cell service has national coverage and it worked inland and on the ship in ports with no extra charge. I figured that if it shows bars, I was in range of a tower and was able to use it. Cruising down the coast, I had bars so assumed I was within range. No roaming indicator was apparent on the phone so I used it. Apparently there is some type of signal repeater on the ship that is turned on when they are a certain distance from shore and when it's on, you pay whether you know or not.
AT&T doesn't have the authority to remove these charges and after looking at the Princess website I find no place to call or write to complain. Any info on that would be appreciated.
When in and near the U.S. I think the average person would assume a cell with domestic coverage would be usable without the outrageous surcharge or notification of it .

17 Replies |Back to top

Sign in to comment.

Advertisement