Cruises Forums

Post New Topic

Recent Activity

View all Cruises activity »
  1. 1 1st time cruise!
  2. 2 Antarctica One Ocean Expeditions Cruise Canccellation
  3. 3 Trip Report Barcelona to Rome
  4. 4 St Petersburg - guide vs visa
  5. 5 Having second thoughts about a Mediterranean cruise end of Oct/first of Nov
  6. 6 Trip Report Mediterranean Ports Of Call, Carnival Vista
  7. 7 alaska cruise
  8. 8 Medical and Evacuation Insurance for Alaska
  9. 9 Cruising from Baltimore
  10. 10 Luxury European Cruise with Teens
  11. 11 Pearl Seas River cruises
  12. 12 Trip Report Viking River Cruise Disappoints
  13. 13 How to plan 1 day in Copenhagen
  14. 14 Trip Report Alaska Shore excursion on the cheap
  15. 15 Oceania: Never again
  16. 16 Trip Report Beware of Grand Circle Travel and Overseas Adventure Travel
  17. 17 Parking at Port Everglades, FL
  18. 18 Sacramento/No Calif GTG Sat Aug 27th
  19. 19 Silversea Silver Wind
  20. 20 Trying to decide cruise wardrobe for late fall Mediterranean
  21. 21 Celebrity Equinox-Cartagena
  22. 22 Family First Timers
  23. 23 Santorini excursions
  24. 24 Croatian Island Cruise - Options for Couple in early 40s
  25. 25 Excursion companies outside NCL
View next 25 » Back to the top

onboard cell phone usage charges in Alaska

Jump to last reply

A month and a half after returning from a Princess Alaskan Cruisetour, I receive my cell phone bill from AT&T and discover a whopping charge of $297. for roaming charges at $4.99 per minute apparently for charges made with my cell from the ship as we traveled down the Alaskan coast. I hadn't received any info about this charge and was unaware of it. My cell service has national coverage and it worked inland and on the ship in ports with no extra charge. I figured that if it shows bars, I was in range of a tower and was able to use it. Cruising down the coast, I had bars so assumed I was within range. No roaming indicator was apparent on the phone so I used it. Apparently there is some type of signal repeater on the ship that is turned on when they are a certain distance from shore and when it's on, you pay whether you know or not.
AT&T doesn't have the authority to remove these charges and after looking at the Princess website I find no place to call or write to complain. Any info on that would be appreciated.
When in and near the U.S. I think the average person would assume a cell with domestic coverage would be usable without the outrageous surcharge or notification of it .

17 Replies |Back to top

Sign in to comment.

Advertisement