Cruises Forums

Post New Topic

Recent Activity

View all Cruises activity »
  1. 1 Need help European Cruise -viking Ocean Cruise Barcelona to Rome
  2. 2 Small Ship Alaska
  3. 3 Trip Report UNIWORLD River Boat Cruise on the Danube, Budapest to Prague
  4. 4 Trip Report Antarctica Quark Expedition Travel Report
  5. 5 Pre-cruise hotel
  6. 6 Amadeus river cruise
  7. 7 Trip Report The Baltic - When itinerary means everything
  8. 8 There IS a difference between a travel and cruise agent..
  9. 9 Trip Report We finally made up our minds...
  10. 10 Touring on your own with Viking River Cruise
  11. 11 Mediterranean cruise- first week of May?
  12. 12 Viking Ocean Cruise
  13. 13 Best Place to Purchase Cruises
  14. 14 Caribbean Update
  15. 15 Trying to decide to cruise to Port of Call Key West
  16. 16 Trip Report A Transatlantic including Boston/NYC/Bermuda/Nassau and Miami
  17. 17 One way cruise to Europe from FL
  18. 18 Regent Seven Seas Cruise?
  19. 19 Windstar Sea Breeze
  20. 20 river cruises what do you love
  21. 21 Trip Report Rhine River Cruise with AMAwaterways
  22. 22 NYC Tour before cruise
  23. 23 UNIWORLD River Beatrice Budapest to Prague
  24. 24 port excursion recommendations
  25. 25 Caribbean in 17/18
View next 25 » Back to the top

onboard cell phone usage charges in Alaska

Jump to last reply

A month and a half after returning from a Princess Alaskan Cruisetour, I receive my cell phone bill from AT&T and discover a whopping charge of $297. for roaming charges at $4.99 per minute apparently for charges made with my cell from the ship as we traveled down the Alaskan coast. I hadn't received any info about this charge and was unaware of it. My cell service has national coverage and it worked inland and on the ship in ports with no extra charge. I figured that if it shows bars, I was in range of a tower and was able to use it. Cruising down the coast, I had bars so assumed I was within range. No roaming indicator was apparent on the phone so I used it. Apparently there is some type of signal repeater on the ship that is turned on when they are a certain distance from shore and when it's on, you pay whether you know or not.
AT&T doesn't have the authority to remove these charges and after looking at the Princess website I find no place to call or write to complain. Any info on that would be appreciated.
When in and near the U.S. I think the average person would assume a cell with domestic coverage would be usable without the outrageous surcharge or notification of it .

17 Replies |Back to top

Sign in to comment.

Advertisement