Cruises Forums

Post New Topic

Recent Activity

View all Cruises activity »
  1. 1 T@LL : Get the App CONTACT ☎ 1:800:681:7208 kaspersky Tec*h SUPP0RT*CAre
  2. 2 Trip Report Alaska Shore excursion on the cheap
  3. 3 Dinner attire for Alaska Cruise
  4. 4 new england/canada cruise
  5. 5 Cruising the Baltic in June
  6. 6 Anytime Dining on Princess
  7. 7 Trip Report Travelling by Freightrer Ship - Trip Report
  8. 8 Holland America Line Koningsdam 23/7/2017
  9. 9 Hs anyone here done a transpacific cruise on Seabourn?
  10. 10 12 day Mediterranean cruise
  11. 11 Alaska Cruise
  12. 12 Transportation to Mendenhall Glacier
  13. 13 St. Peter Port & Hauteville House
  14. 14 Has anyone sailed with Ponant?
  15. 15 Alaska- Icy straight point
  16. 16 Hotel in mid-town or near cruise pier?
  17. 17 Africa Cape Town to Capetown
  18. 18 Seeking Cozumel Advice
  19. 19 Chase Sapphire Card has $10.000 worth of comprehensive travel insurance
  20. 20 Trip Report Three’s Still a Charm: New Review of Allure of the Seas
  21. 21 Tauck River Cruises
  22. 22 Caution if considering Viking River Cruises
  23. 23 Viking Southern Med. Ports
  24. 24 Best cruise ship for solo cruise to Alaska?
  25. 25 Trip Report Avoid MSC; Worst vacation ever!
View next 25 » Back to the top

onboard cell phone usage charges in Alaska

Jump to last reply

A month and a half after returning from a Princess Alaskan Cruisetour, I receive my cell phone bill from AT&T and discover a whopping charge of $297. for roaming charges at $4.99 per minute apparently for charges made with my cell from the ship as we traveled down the Alaskan coast. I hadn't received any info about this charge and was unaware of it. My cell service has national coverage and it worked inland and on the ship in ports with no extra charge. I figured that if it shows bars, I was in range of a tower and was able to use it. Cruising down the coast, I had bars so assumed I was within range. No roaming indicator was apparent on the phone so I used it. Apparently there is some type of signal repeater on the ship that is turned on when they are a certain distance from shore and when it's on, you pay whether you know or not.
AT&T doesn't have the authority to remove these charges and after looking at the Princess website I find no place to call or write to complain. Any info on that would be appreciated.
When in and near the U.S. I think the average person would assume a cell with domestic coverage would be usable without the outrageous surcharge or notification of it .

17 Replies |Back to top

Sign in to comment.

Advertisement