Cruises Forums

Start a new topic Change Forum
Advanced search

onboard cell phone usage charges in Alaska

Jump to last reply

A month and a half after returning from a Princess Alaskan Cruisetour, I receive my cell phone bill from AT&T and discover a whopping charge of $297. for roaming charges at $4.99 per minute apparently for charges made with my cell from the ship as we traveled down the Alaskan coast. I hadn't received any info about this charge and was unaware of it. My cell service has national coverage and it worked inland and on the ship in ports with no extra charge. I figured that if it shows bars, I was in range of a tower and was able to use it. Cruising down the coast, I had bars so assumed I was within range. No roaming indicator was apparent on the phone so I used it. Apparently there is some type of signal repeater on the ship that is turned on when they are a certain distance from shore and when it's on, you pay whether you know or not.
AT&T doesn't have the authority to remove these charges and after looking at the Princess website I find no place to call or write to complain. Any info on that would be appreciated.
When in and near the U.S. I think the average person would assume a cell with domestic coverage would be usable without the outrageous surcharge or notification of it .

17 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

  • Announcement: Writers Needed for Morocco Guidebook
    by Emily_D Fodor's Editor | Posted on Apr 11, 14 at 05:51 PM
View all Cruises activity »
  1. 1 Queen Mary II Transatlantic Questions
  2. 2 NEED HELP CHOOSING SHIP
  3. 3 Car rental at Southampton cruise terminal
  4. 4 Will we like European river cruises?
  5. 5 Tips for Royal Caribbean trip
  6. 6 carnival curise customer care are not customer care at all!!!!!
  7. 7 decisions decisions ... advise please
  8. 8 Trip Report Celebrity Century Disaster Cruise
  9. 9 Trip Report An Epic Adventure
  10. 10 Trip Report Trip Report Windstar Panama Passage March 23 Sailing
  11. 11 Oceania-Marina-Scandinavian Treasures Cruise
  12. 12 Need some help finding the right cabin
  13. 13 Car Rental Marseille at Cruise Port
  14. 14 "Formal" Dinners on Coral Princess
  15. 15 queen mary question
  16. 16 Cruise themed music video filmed in the Bahamas
  17. 17 Trip Report Back from Epic cruise
  18. 18 Vantage River Cruises vs. Viking River Cruises
  19. 19 Cozumel excursions
  20. 20 Alaska Cruise with 3 children 4, 8 & 10
  21. 21 Trip Report Budget cruising in style: (5-day Carribean Cruise with Carnival)
  22. 22 Golf Cruise Hawaii?
  23. 23 Anyone had problems with Affordable Tours?
  24. 24 Transatlantic/Repositioning Cruise in April
  25. 25 Trip Report A Disappointing Conquest
View next 25 » Back to the top