Cruises Forums

Post New Topic

Recent Activity

View all Cruises activity »
  1. 1 There IS a difference between a travel and cruise agent..
  2. 2 One way cruise to Europe from FL
  3. 3 Regent Seven Seas Cruise?
  4. 4 Touring on your own with Viking River Cruise
  5. 5 Trip Report The Baltic - When itinerary means everything
  6. 6 Trying to decide to cruise to Port of Call Key West
  7. 7 Windstar Sea Breeze
  8. 8 river cruises what do you love
  9. 9 Trip Report Rhine River Cruise with AMAwaterways
  10. 10 Trip Report UNIWORLD River Boat Cruise on the Danube, Budapest to Prague
  11. 11 NYC Tour before cruise
  12. 12 UNIWORLD River Beatrice Budapest to Prague
  13. 13 Pre-cruise hotel
  14. 14 Best Place to Purchase Cruises
  15. 15 port excursion recommendations
  16. 16 Need help European Cruise -viking Ocean Cruise Barcelona to Rome
  17. 17 Caribbean in 17/18
  18. 18 Caution if considering Viking River Cruises
  19. 19 Cruises Only - Be careful
  20. 20 Dietary requests
  21. 21 Panama Canal - 7-9 days
  22. 22 Crusing Cape Town to Singapore...need help
  23. 23 Zanzibar any ideas?
  24. 24 Seasickness and Canary Islands Cruise
  25. 25 Hs anyone here done a transpacific cruise on Seabourn?
View next 25 » Back to the top

No recourse for a change of itinerary

Jump to last reply

My husband and I have received (with very, very short notice) a change of itinerary from Viking River Cruises for our cruise up the Danube due to low water levels. This issue has been a problem since before we booked but weren't informed about it until 2 days prior to leaving. It was not our intention to stay in a hotel not do we want to travel by bus for tours. That is not what we signed up for. While I understand low water levels are unavoidable Viking should offer some sort of perk/compensation for the inconvenience but they offer absolutely nothing. That's poor customer service and an indication of the lack of concern Viking shows to its travelers.

4 Replies |Back to top

Sign in to comment.

Advertisement