Hubby and I are thinking of taking a Baltic cruise with MSC. We have never dealt with this cruise line before as all of our cruising has been with Holland America & Celebrity or AMA Waterways. We would really appreciate any comments or input regarding this company so we can make a "wise" decision.
MSC Baltic Cruise
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The reviews are generally lower, esp. compared ti HAL and X. I would not advise using MSC ever. JM2C.
My good friend took MSC from NY up the coast. She found the company not at all to her liking. Said they were pretty rude, not concerned with requests, even really easy ones like another towel. Cabinmate tripped coming out of the bathroom, and the medic was rude. She was part of a group who were told they would be seated together at dinner. Were not seated together and she and her table mates were seated behind some sort of partition. Could not even see the rest of the dining room. I've never cruised with them, so this is 2nd hand info., but I do consider her to be a reliable source. I've read reviews for MSC, and most are not favorable.
Thanks for the input. Makes our decision much easier...not to cruise with MSC.
I've sailed just once on the Splendida. I found the staff
indifferent & there is a definite language problem. The food was ersatz Italian. Unlike HAL & other lines, they do not provide any port info such as talks & visuals beforehand or maps. And the 1 excursion I had to take due to a very short port visit consisted of both German & English-speaking guide which meant we had short-shift in English...this is not a line for Americans who are used to the usual amenities.
You might want to look at cruisecritic. It generally says 48% were satisfied versus 79% for Carnival and probably higher for HA. We were looking to take a cruise with them and the same rude comments were noted. Also as a european ship, passengers smoked although not allowed and the crew did nothing and this was a mjaor concern for us. Also there are no complimentary beverages, no juice, coffee or tea as far as we read, which was also a major concern.