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Trip Report HAL in decline?

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DW and I just completed a short 4-day cruise on the Westerdam, - Vancouver to San Diego with a port call in Astoria, OR. This was our 5th HAL cruise and we found it a bit disappointing. Maybe because it was both a repositioning cruise and the 1st leg of a 34 day cruise, it felt different.
The cabin steward was OK, but in a deluxe suite we've come to expect more than just OK. Maybe HAL has assigned too many cabins to each steward, but there was a lack of attention to detail. Despite this, we boosted the mandatory tip by a few bucks a day to maintain "good tipping kama."
The dining room service was not the quality and promptness of past cruises. The wine stewards could hardly be bothered.
The quality of the main dining room food was down from the past as well. Of the 4 nights, only once was my meat cooked as ordered. DW had the same problem. The portions seem not only smaller, but that's actually a good thing, but were not presented as well.
We also dislike the HAL policy of allowing smoking on the verhandas. At least the smoker next to us was down wind when we were at sea.
There wasn't even the usual end of cruise questionaire to fill out. Maybe they didn't care what anyone on board for just 4 out of the 34 days thought.
On the plus side, embarking and disembarking were smooth and efficient and the Pinnacle Grill was as good as ever.
Astoria is an interesting port-of-call with rental cars easy to get. Enterprise is the closest, about a mile away, and if you get back while the office is open, they'll give you a ride back to the ship. We explored Washington's Long Beach peninsula while others got cars to go south on the coast or even into the OR wine country.
We will probably give HAL at least 1 more try in hopes that this cruise was an anomaly.

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