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carnival curise customer care are not customer care at all!!!!!

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book a 5 days trips with carnival ,right after another curise tokk 4 -5 months ago,25 days before boarding got a letter from court house inform us we have law suit in our hands,and attorny advise us to cencel the curise incase we have to appear to the court house,and talk to agent and carnival customer care,either one can help me cancel or even rebook the curise,and if cancell will be 75% penalty!wow 75% of total cost!i request supervisor and they said they cant do anythging!what a rip off,even u cheat on taxes wont get that much penalty!they are outrage with the charge!never book with carnival anymore!if u do.better make sure u dont have any emergency when u book with them!

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