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Trip Report Bad experience on Carnival!!!!!!!

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My wife and I returned a week ago from a terrible first Cruise on the Carnival Fantasy. First I want to say the Crew was great but that is where the good part ended. When we booked our cruise last October I booked what I thought was one of the nicest cabins aboard ship. This was to be a second honeymoon for us. About a month before our Cruise we received a call offering for a fee to up grade us to the "Owners Suite". The photos were grand it was a 900 square foot suite. It was one floor above the Lido deck. Beautiful views. So we decided to do the up grade. Again this was our first Cruise.
We were told in the information provided that we could bring a bottle of out favorite bubbly aboard. We packed and looked forward to our Cruise. When we got to Charleston SC we were impressed as to how efficient they we in getting us parked and on board. On board we waited for our luggage to arrive and when it did we were surprised to find our bottle had been confiscated. Why because we did not carry it on. (Strike 0ne) You must hand carry it on! OK so we misunderstood the rules our fault. We went down to dinner expecting to be wowed. The wait staff was great the food wasn't. The food for the whole trip was on a par lower than a BAD Red Lobster the portions were small and cold, the shrimp in the cocktails were over cooked and tiny. (Strike Two). Our first morning at sea I was awoken at 6 AM to the sound of pounding coming from over head seems our Luxurious Penthouse Suite was located directly below the jogging track. After all the idiot health nuts stopped running I tried to go back to sleep. About that time the deck hands started dragging the lounge chairs across the deck (Strike Three). Because we were above the Lido deck we got to enjoy loud music till all hours(tongue in cheek) of the night. We came for rest relaxation and to rediscover each other. Not to party all night. (strike Four). On the final day of our trip returning to port we experienced strong head winds. Our cabin shook so violently that the bed literally jumped back and forth 4-6 inches. All the furniture in the salon are walked across the floor. Lights on the night stands and from the ceiling also jumped 4-6 inches. One of the glass mirror ceiling tiles actually broke. When I first called the pursers desk I think they thought I was crazy. However when one of the ships engineers who came to the room with one dressed in street clothes they could not believe that the room was moving that much. The one in street clothes walked over to where one of the night stands were and shot a look the other engineer and said that is not even touching the wall the shaking was coming up through the deck. As I lay in my violently shaking bed while my wife slept on the couch I thought if one of these mirror tiles falls and cuts me in half my wife will be a wealthy widow. No one from the cruise line has every called to apologize or to offer a rebate for all our trouble. They ruined our second honeymoon! We are very unhappy Cruisers and I will think twice before I ever Cruise again and Carnival is not an option!

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