Cruises Forums

Post New Topic

Recent Activity

View all Cruises activity »
  1. 1 Trip Report 안전한카지노사이트 k y a 7 7 . c o m
  2. 2 Trip Report 트럼프카지노 k y a 7 7 . c o m
  3. 3 Trip Report 모바일카지노 k y a 7 7 . c o m
  4. 4 One way cruise to Europe from FL
  5. 5 Regent Seven Seas Cruise?
  6. 6 Touring on your own with Viking River Cruise
  7. 7 Trip Report The Baltic - When itinerary means everything
  8. 8 Trying to decide to cruise to Port of Call Key West
  9. 9 Windstar Sea Breeze
  10. 10 river cruises what do you love
  11. 11 Trip Report Rhine River Cruise with AMAwaterways
  12. 12 Trip Report UNIWORLD River Boat Cruise on the Danube, Budapest to Prague
  13. 13 NYC Tour before cruise
  14. 14 UNIWORLD River Beatrice Budapest to Prague
  15. 15 Pre-cruise hotel
  16. 16 Best Place to Purchase Cruises
  17. 17 port excursion recommendations
  18. 18 Need help European Cruise -viking Ocean Cruise Barcelona to Rome
  19. 19 Caribbean in 17/18
  20. 20 Caution if considering Viking River Cruises
  21. 21 Cruises Only - Be careful
  22. 22 Dietary requests
  23. 23 Panama Canal - 7-9 days
  24. 24 Crusing Cape Town to Singapore...need help
  25. 25 Zanzibar any ideas?
View next 25 » Back to the top

Anyone had problems with Affordable Tours?

Jump to last reply

I have recently booked a cruise through Affordable Tours and am very concerned about their customer service.
Since making my booking and paying my deposit I have emailed them three times with the same query, and had absolutely no response. I copied the agent's line manager in the last email I sent, but have still not had a reply.
This raises grave concerns for me- if something serious goes wrong with my holiday booking, I now have no faith in them to either respond or to deal with it.
Before making my booking I did some research about the company and found it to have mixed reviews, with many people raising the issue of poor customer support. Unfortunately I went ahead and booked anyway, because they were offering a very good deal, but I now wish sincerely that I had gone with another company and paid a bit extra, as it is definitely worth it for peace of mind. I certainly would not use them again.
Has anyone else had a similar problem with this company, and if so how did they resolve it?

30 Replies |Back to top

Sign in to comment.

Advertisement