Cruises Forums

Post New Topic

Recent Activity

View all Cruises activity »
  1. 1 Trip Report 황금성릴게임 ※연결 :≫vvn67.com≪
  2. 2 Trip Report Princess - Needs Help!
  3. 3 Alaska or Galagpagos - Family of 4
  4. 4 Pisa/Florence and Naples/Pompeii questions
  5. 5 Help With First Cruise to Alaska
  6. 6 Alaskan Cruise Misc Questions...
  7. 7 Roll calls
  8. 8 Africa Cape Town to Capetown
  9. 9 What to pack for alaska
  10. 10 Cape Liberty cruise terminal
  11. 11 Trip Report Princess Plus: a Review of the Regal Princess
  12. 12 Trip Report Alaska Shore excursion on the cheap
  13. 13 new england/canada cruise
  14. 14 Trip Report Grand Celebration review
  15. 15 Dinner attire for Alaska Cruise
  16. 16 Transportation to Mendenhall Glacier
  17. 17 Anytime Dining on Princess
  18. 18 Relocating to UK via Cunard eastern passage
  19. 19 Cruising the Baltic in June
  20. 20 Holland America Line Koningsdam 23/7/2017
  21. 21 Alaska Cruise Aug 13 to 20, 2017 on Holland America
  22. 22 Trip Report Travelling by Freightrer Ship - Trip Report
  23. 23 Hs anyone here done a transpacific cruise on Seabourn?
  24. 24 12 day Mediterranean cruise
  25. 25 Alaska Cruise
View next 25 » Back to the top

Anyone had problems with Affordable Tours?

Jump to last reply

I have recently booked a cruise through Affordable Tours and am very concerned about their customer service.
Since making my booking and paying my deposit I have emailed them three times with the same query, and had absolutely no response. I copied the agent's line manager in the last email I sent, but have still not had a reply.
This raises grave concerns for me- if something serious goes wrong with my holiday booking, I now have no faith in them to either respond or to deal with it.
Before making my booking I did some research about the company and found it to have mixed reviews, with many people raising the issue of poor customer support. Unfortunately I went ahead and booked anyway, because they were offering a very good deal, but I now wish sincerely that I had gone with another company and paid a bit extra, as it is definitely worth it for peace of mind. I certainly would not use them again.
Has anyone else had a similar problem with this company, and if so how did they resolve it?

30 Replies |Back to top

Sign in to comment.

Advertisement