Caribbean Islands Forums

Post New Topic

Recent Activity

View all Caribbean Islands activity »
  1. 1 Trip Report Trip Report Vieques and San Juan, Jan. 30 - Feb. 6 2016
  2. 2 Trip Report In search of rum and revolution - Mr & Mrs Annhig go to Cuba.
  3. 3 Suggestions for 75th Birthday for father
  4. 4 Looking for destination suggestions
  5. 5 Special Trip for Mom - 83
  6. 6 Which of these hotels in Turks?
  7. 7 Trip Report Manchebo Aruba Trip Report - August 2015
  8. 8 Any suggestions??
  9. 9 Gustavia stay
  10. 10 Help! Adventure vacation ideas
  11. 11 Samana - Dominican Republic Help
  12. 12 Dominican Republic vs Mexico
  13. 13 Trip Report My week in Guadeloupe
  14. 14 Ridiculous Airfare to Virgin Gorda
  15. 15 Which Island?
  16. 16 Planning ~$1000/person AI vacation from DC
  17. 17 Trip Report Limin' in Love City (Dec 6-11 St. John trip report w/photos)
  18. 18 Freeport, Bahamas
  19. 19 A few questions about St. John (car, hiking, etc)
  20. 20 4 days in PR !! Need some help
  21. 21 Freeport Hotel
  22. 22 Nassau Bahamas and Cell Phone
  23. 23 Freeport Bahamas, general advice ?
  24. 24 Please suggest uncrowded Caribbean vacation for wheelchair user
  25. 25 First Time in the Caribbean...advise needed!
View next 25 » Back to the top

Trip Report Warning. Xanadu Beach resort

Jump to last reply

Be careful before you pick this resort do your homework. My daughter was there and it was not a good trip. they started out by lying to her and changing things she agreed to. After her arrival she went down to get someone to take them for food. The person she asked said " the food run is tomorrow night". She was told she could eat at the resort bar, I guess they needed more money. She asked again, isn't there some way we can get food and water? She was told to wait there and he would look. She waited one hour then left to the bar to eat . She found out a little later for another staff member there was a food run every afternoon. Lie one.
She wanted to book one of there cruises and got another lie. She was told the trips are Tuesdays and Thursdays. As it was Tuesday, she booked the Thursday trip. She had all the information backing it up that it was Thursday. Well Wednesday morning, with about 45 minutes before sailing time, she gets a call your trip was changed and it' today and you have 30 minutes to get the taxi. This the gang thinking Thursday we trip day some went for a walk. They could not be reached. She asked what can be done and was told
'nothing, be there for the taxi or miss the trip. In panic I was called back in the sates and asked what she should do. I said call the desk and get someone working on an answer. She tried and the desk would not answer. I told her to go to the desk and see what's going on. When she got there there were two people sitting at the desk. She finally found someone that cared. She called security to track down the friends and rushed them to the cruise. What a joke. Customer service??? not at this place.
warning if your thinking of heading to the Bahamas "don't go here

3 Replies |Back to top

Sign in to comment.

Advertisement