Australia & the Pacific Forums

Post New Topic

Recent Activity

  • Announcement:
  • Recent Spam Attacks
    by mkataoka Fodor's Editor | Posted on Nov 28, 16 at 01:31 PM
View all Australia & the Pacific activity »
  1. 1 Free Camping
  2. 2 Trip Report New Zealand SI and Auckland
  3. 3 Kaikoura roads update
  4. 4 NZ South Island Advice - Glaciers or Abel Tasman?
  5. 5 Maasdam (Holland America) verse Golden Princess
  6. 6 Trip Report 17 Days Around New Zealand South Island. My Jaw Dropped Everywhere I went!
  7. 7 Clever, mischievous keas
  8. 8 Trip Report Uluru the Outback Tour Day 3 - Travel Report
  9. 9 Trip Report Uluru the Outback Tour Day 2 - Travel Report
  10. 10 Feedback on my 2 month OZ/NZ itin
  11. 11 Perth, Margaret River, Albany loop
  12. 12 Trip Report New Zealand: Milford and Routeburn Tracks
  13. 13 Help with our 14-day NZ Itinerary
  14. 14 Driving Times South Island New Zealand
  15. 15 Trip Report 45-ish days Solo NZ Trip Report
  16. 16 Ohau Point Seal Colony destroyed
  17. 17 North or South after Perth in rental car?
  18. 18 Cheap and affordable car hire in port douglas
  19. 19 14 Day RV from Christchurch
  20. 20 Whales spotted off Kaikoura first time since quake
  21. 21 Translation of documents
  22. 22 SH1 to Kaikoura update
  23. 23 10 days NZ-crusie or land??
  24. 24 Cooking classes near Melbourne
  25. 25 Sunshine coast or gold coast in February
View next 25 » Back to the top

VIP Backpackers (Australian company)

Jump to last reply

I just don't want anyone will be cheated like me, therefore I post hte message here. In fact, I have already given up my deposit and book alternative accommodation in Oxford. VIP Backpackers sold me the accommodation which they are not affiliated with. Here is the hostel sent to me days ago.
"Hi Wenyi, Unfortunately we are not affiliated with VIP backpackers and I cannot accept your booking. We did ask VIP Backpackers to take us off their site, and they confirmed that our account was deactivated, yet it seems that they are still taking bookings for us. I have tried contacting them numerous times since receiving your booking, however have not been able to get through. Perhaps you will have better luck. I will keep trying but I do suggest that you contact them and get your deposit back. "

Then, I tried to contact with VIP Backpacers many many times in some ways like leaving messages on their website, facebook, twitter and sending emails. After a few days, they finally replied to me. They just take delaying tactic and don't resolve the matter. Even though I told them I have mailed to the ACCC, they merely replied "Hi Wenyi, I am sorry for the delay, I am waiting for a response from the ACCC, it’s a shame it had to come to this that early. " They still don't do anything.

1 Reply |Back to top

Sign in to comment.

Advertisement