Australia & the Pacific Forums

Start a new topic Change Forum
Advanced search

VIP Backpackers (Australian company)

Jump to last reply

I just don't want anyone will be cheated like me, therefore I post hte message here. In fact, I have already given up my deposit and book alternative accommodation in Oxford. VIP Backpackers sold me the accommodation which they are not affiliated with. Here is the hostel sent to me days ago.
"Hi Wenyi, Unfortunately we are not affiliated with VIP backpackers and I cannot accept your booking. We did ask VIP Backpackers to take us off their site, and they confirmed that our account was deactivated, yet it seems that they are still taking bookings for us. I have tried contacting them numerous times since receiving your booking, however have not been able to get through. Perhaps you will have better luck. I will keep trying but I do suggest that you contact them and get your deposit back. "

Then, I tried to contact with VIP Backpacers many many times in some ways like leaving messages on their website, facebook, twitter and sending emails. After a few days, they finally replied to me. They just take delaying tactic and don't resolve the matter. Even though I told them I have mailed to the ACCC, they merely replied "Hi Wenyi, I am sorry for the delay, I am waiting for a response from the ACCC, it’s a shame it had to come to this that early. " They still don't do anything.

1 Reply |

Add a Reply

Sign in to comment.

Recent Activity

View all Australia & the Pacific activity »
  1. 1 Cricket, diving and NZ - how long to fit it all in?
  2. 2 Hotels in Australia
  3. 3 Help with 4 weeks on South Island!
  4. 4 Travel to NZ with a dog
  5. 5 6 hour wait at sydney for flight to brisbane. Any ideas to pass the time?
  6. 6 Darwin, Kakadu, Katherine itinerary help
  7. 7 Australia 18 day trip advice
  8. 8 Sydney airport to Circular Quay least expensive option
  9. 9 BEWARE: Avoid Wicked Travel
  10. 10 3 weeks in NZ self drive
  11. 11 Careful before booking any short-term accommodation on NSW Coast
  12. 12 Micronesia- when to visit
  13. 13 Seeking hike companion for Stewart Island (southernmost NZ)
  14. 14 Melbourne Airport / Rental Car Question
  15. 15 Please Help my New Zealand 10 days trip Itinerary...
  16. 16 10 Days in NZ South Island - Feedback?
  17. 17 Help me plan my April - May trip to Australia
  18. 18 1st trip to New Zealand
  19. 19 Melbourne--in the summer is air conditioning a must ?
  20. 20 Hotel suggestions near Brisbane airport?
  21. 21 South Island of New Zealand end of May?
  22. 22 Foodies, help! Melbourne Chinese Restaurant recommendations
  23. 23 Experience with GrabOne
  24. 24 Lone Traveler!
  25. 25 Know a good Charter Co. in French Polynesia?
View next 25 » Back to the top