Australia & the Pacific Forums

Start a new topic Change Forum
Advanced search

Cancelled "Guaranteed Departure" New Zealand Tour

Jump to last reply

I am offering a heads up for those of you that are considering booking an escorted trip to New Zealand. I recently learned a week before I depart for New Zealand that my premium "Guaranteed Departure" escorted tour of New Zealand that I had paid for in full months ahead of time had been canceled at the last minute by AAT Kings, the tour operator. Their lame excuse was that they had last minute cancellations and couldn't afford to operate the tour. I guess they don't understand the definition of "Guaranteed Departure". They tried to offer me a low end substitute tour which was shorter and a free jet boat ride. A trip of a lifetime was thrown into disarray by their last minute chicanery and I am warning you to realize if they will cancel me at the last minute, they will do it to you also. I had booked the trip through Relaxing Journeys, and to their credit they saw that I was refunded in full quickly. I have no complaints about Relaxing Journeys other that they are doing business with a tour provider that does not honor their commitments. My advice is: Run, don't walk away from AAKings!!!.

John M.

9 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

  • Announcement: Writers Needed for Morocco Guidebook
    by Emily_D Fodor's Editor | Posted on Apr 11, 14 at 05:51 PM
View all Australia & the Pacific activity »
  1. 1 Honeymoon in Australia - Sydney
  2. 2 Review our NZ Itinerary please
  3. 3 First trip to NZ (2 weeks in Dec/Jan)
  4. 4 Skiing for beginners
  5. 5 12 day Australia Itinerary
  6. 6 Lochiel Fraudulant Hotel near Melbourne warning to fellow travellers
  7. 7 Kangaroo Island/port Douglas
  8. 8 New Zealand: Cruise vs. Land
  9. 9 Itinerary Help
  10. 10 Trip Report I've been, I've been to the Land Down Under...
  11. 11 Tasmania-11 nights and more questions
  12. 12 Family trip to Sydney, Melbourne, Brisbane
  13. 13 Packing List
  14. 14 Abel - Kayak and Walk / Timing Questions
  15. 15 4 weeks in NZ in Feb. 2015
  16. 16 Sydney and Auckland
  17. 17 Internet access
  18. 18 Trip Report Night Out Byron Bay
  19. 19 Christchurch or Auckland?
  20. 20 Planning first trip to Australia - input requested. :)
  21. 21 10 days itinerary
  22. 22 Fremantle my love..
  23. 23 26 day NZ motorhome itinerary.
  24. 24 Do Great Ocean Road or head to New Zealand?
  25. 25 Books?
View next 25 » Back to the top