Australia & the Pacific Forums

Start a new topic Change Forum
Advanced search

Cancelled "Guaranteed Departure" New Zealand Tour

Jump to last reply

I am offering a heads up for those of you that are considering booking an escorted trip to New Zealand. I recently learned a week before I depart for New Zealand that my premium "Guaranteed Departure" escorted tour of New Zealand that I had paid for in full months ahead of time had been canceled at the last minute by AAT Kings, the tour operator. Their lame excuse was that they had last minute cancellations and couldn't afford to operate the tour. I guess they don't understand the definition of "Guaranteed Departure". They tried to offer me a low end substitute tour which was shorter and a free jet boat ride. A trip of a lifetime was thrown into disarray by their last minute chicanery and I am warning you to realize if they will cancel me at the last minute, they will do it to you also. I had booked the trip through Relaxing Journeys, and to their credit they saw that I was refunded in full quickly. I have no complaints about Relaxing Journeys other that they are doing business with a tour provider that does not honor their commitments. My advice is: Run, don't walk away from AAKings!!!.

John M.

9 Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

View all Australia & the Pacific activity »
  1. 1 Airport Customs in Auckland
  2. 2 Advice needed for South Pacific ports
  3. 3 Trip Report "The Serengeti of Tasmania" - Photos from Narawntapu NP and elsewhere in Australia
  4. 4 Southern Australia Itinerary Advice July 3rd-July 19th
  5. 5 Second try for Australia Itinerary in October
  6. 6 Please help with New Zealand Itinerary - 12 days
  7. 7 NZ Proposed Trip Itinerary (Constructive Suggestions Appreciated!)
  8. 8 Mammals and avians in SA and NSW
  9. 9 Trip Report 16 days all over New Zealand
  10. 10 Trip Report My Experience Traveling in New Zealand
  11. 11 When to travel to New Zealand?
  12. 12 The perfect exotic and romantic location for my girlfriend's 21st?
  13. 13 Tahiti Honeymoon in November?
  14. 14 Trip Report Wash your Boots! A New Zealand Trip Report
  15. 15 Cairns - boat from Lizard Island
  16. 16 Trip Report A major meander through Australia/Tasmania, Bali, Laos & Vietnam.
  17. 17 Adelaide/Kangaroo Island or AliceSprings/Uluru?
  18. 18 Australia Trip Guidance Needed - Esp GBR
  19. 19 Best deal on debit/credit/cash cards
  20. 20 Small group multi-day hiking operators around Queenstown NZ?
  21. 21 Question about the "Build Up"
  22. 22 Buy snorkeling fins in Sydney
  23. 23 Tentative South Island NZ itinerary--what do you think?
  24. 24 3-1/2 days in Auckland .... Your personal recommendations, please.
  25. 25 Tipping
View next 25 » Back to the top