Australia & the Pacific Forums

Post New Topic

Recent Activity

View all Australia & the Pacific activity »
  1. 1 NEW ZEALAND 18 DAYS ITINERARY
  2. 2 3 1/2 weeks in New Zealand
  3. 3 Choosing Tasmania or Perth/ Margaret River
  4. 4 New Zealand and/or Australia - Nature sites, day bus tours?
  5. 5 2 days in Auckland. what to do
  6. 6 Trip Report Zipping through New Zealand with a Fiji Finish
  7. 7 Visiting New Zealand/Australia in April
  8. 8 Connection Time at Sydney Airport
  9. 9 Choose a destiation - Oceania Island(s) for 10 day trip
  10. 10 Cairns/Port Douglas from Sydney
  11. 11 Snorkeling in Whitsundays
  12. 12 New Zealand Itinerary
  13. 13 Dining
  14. 14 Where to tay in Apt in Melbourne
  15. 15 Help us extend our Dec. Heron Island Tip
  16. 16 Car Hire Insurance Excess in Melbourne
  17. 17 Flights from Ottawa to Sydney to Auckland
  18. 18 Kia Ora Sauvage and/or Tikehau Pearl Beach Resort
  19. 19 Finalizing OZ Itinerary
  20. 20 quick 5 day trip to New Zealand, North Island. Sugestions for our trip?
  21. 21 Cairns to brisbane
  22. 22 9 Days Queenstown/Moun Cook - help with itinerary
  23. 23 Australia, Tasmania and New Zealand
  24. 24 A major dilemma
  25. 25 North Island-Rotorua
View next 25 » Back to the top

Cancelled "Guaranteed Departure" New Zealand Tour

Jump to last reply

I am offering a heads up for those of you that are considering booking an escorted trip to New Zealand. I recently learned a week before I depart for New Zealand that my premium "Guaranteed Departure" escorted tour of New Zealand that I had paid for in full months ahead of time had been canceled at the last minute by AAT Kings, the tour operator. Their lame excuse was that they had last minute cancellations and couldn't afford to operate the tour. I guess they don't understand the definition of "Guaranteed Departure". They tried to offer me a low end substitute tour which was shorter and a free jet boat ride. A trip of a lifetime was thrown into disarray by their last minute chicanery and I am warning you to realize if they will cancel me at the last minute, they will do it to you also. I had booked the trip through Relaxing Journeys, and to their credit they saw that I was refunded in full quickly. I have no complaints about Relaxing Journeys other that they are doing business with a tour provider that does not honor their commitments. My advice is: Run, don't walk away from AAKings!!!.

John M.

9 Replies |Back to top

Sign in to comment.

Advertisement