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Warning about getting visa at Chinese Consulate in San Francisco

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We went to San Francisco yesterday to apply for our visas. We rented a car and parked next to the building. The street is very busy, cars always driving up and down it, people constantly walking up and down it.

We went in to the consulate, it only took 1-1.5 hrs from getting a number ticket and walking out. At one point my husband went outside to get something out of the car. My son had a kids messenger bag in the back seat. When we came out of the consulates office our back rear window was smashed and our son's bag was gone.

There are 2 cameras on the consulates office pointing right at our car and 2 on the entrance of the apartment building right next to us. The consulate said they only give up video if the police request it and we couldn't track down anyone from the apartment complex. The police wouldn't even come out to take a statement from us, we had to file over the phone. We ended up having to drive the car with glass in the back seat with our kids all the way to the airport because the rental car company's tow truck took 2 hrs and didn't show up and it would take them 4 hours to send a new rental car. The consensus of residents in the area that we spoke to is that the police don't care (there have been multiple robberies with cops right across the street that didn't do anything) and that it happens all the time. Oh and if we had happened to wander outside while it was going on they say we probably would have gotten shot.

We got the rental car instead of a taxi because it was cheaper to rent a car for a day. That is no longer the case since we have to pay a $1000 deductible on our HO insurance policy to pay for our sons video game system and all the games of ours he had with him in that bag. Live and learn I guess.

We would live happy lives never having to go back to San Francisco again, but he has to go back to pick up our passports with the visa in them.

I know this isn't about China directly, but I figured if anyone came here looking about info about getting visas (like I did) that it might be helpful information. And yes I know we should have made him take his bag inside, but we were all in a hurry and we had him get out the passenger door instead of the driver door so he wouldn't get hit by the many speeding honking cars on that road and we didn't notice that he left it. We have been all over the world and never been violated like this. We used to live in the nastiest part of Orlando, Florida and we never experienced anything like this. We live in Utah now and have gotten complacent with how little crime there is here compared to elsewhere.

Oh and if something like this happens to anyone, anywhere. Make sure your car insurance covers rentals (ours does but there is a $500 deductible) and make sure you book it on a card that has customer benefits (our Chase Visa covers that deductible for us since we paid for the rental using that card and declined loss damage waiver).

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