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US citizens applying for India visa--take care which website you use

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I just finished a very, very frustrating process of applying online for a tourist visa to India. I'd been putzing around with the process all week and today decided I'd better complete the process and get these applications mailed off. As I was making one final check online to make sure I had every thing properly included, I noticed that I was supposed to also include this item:

"Global Reservation Form: This is Travisa's service order form, where you will select the visa processing needed and make your payment. You must print the completed form and send it to Travisa with all other supporting documents."

So, I clicked on the link and started to fill this out too. When I got to the end, it told me that for each visa I was appling for there was an additional $50 fee, and the total fee for each visa was $171 rather than the $166 I'd seen earlier for a 10 year tourist visa. So, suddently the cost for 2 visas was $110 more than I thought it was. And, I was now given the option of paying by credit card whereas originally I'd understood that my only payment option was a money order. Wondering what in the world my $50 was buying, I called the number on the travisa website and asked them for clarification on why I was paying one processing fee of $13 and an additional $50 service fee and why the price of the visa had also increased by $5.

Well, it turns out that the site I'd done all the application on was a 3rd party processing center--travisa-- that links to the regular travisa outsourcing agency which is the designated agency for Indian visas. The man at this agency was nice enough to explain all of this to me and to give me the number of the main travisa outsourcing agency. Confusing with nearly identical names! Right?

I called travisa outsourcing and found out that I'd inadvertently started the application process on the 3rd party website which also has the name travisa to make this more confusing. Because I'd used that website which then links into the regular travisa outsourcing site, the only way I could complete that application was to pay all of the fees for this agency to submit my paperwork. The real direct agency could see my completed applications online but couldn't convert them directly to their site. So, I would be stuck with all of the additional fees if I continued on with the process I'd started.

Or, I could go to the direct website travisaindia.co. and start the applications all over. So, I started the process of filling out the forms all over again, and was able to pay the $166 per visa fee I'd been expecting rather than the $221 it would have cost to go through the 3rd party processing agency. It was a hassle, but I did save around $100 for the 2 visas. And, the woman at the real, original travisa outsourcing agency told me I was better off making my own submission anyway. When the applications are submitted directly rather than through the 3rd party travisa agency the people at travisa outsourcing can more easily track the application and let me know where in the process things are.

So, a word of warning, you do not want to go to this website because it is the website of the 3rd party processor, and you willl pay a lot more.

http://india.travisa.com/TVSVisaInstructions.aspx?CountryID=IN&&PartnerID=TA&GLID=AUS

Instead, this is the website you want to use:

https://indiavisa.travisaoutsourcing.com/homepage

Hope this saves someone else the hassle I went through. And, it was just what I didn't need right before Christmas.

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