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Trying to book India train tickets from US- need help

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Please help me. I've tried to get buy tickets on clear trip and I've done everything that the man in seat 61's site said and it never works. I've been emailing the irctc, scanned my passport to them, received the email and mobile codes and they NEVER work! I'm so frustrated and can't figure out why it isn't working. Any advice?

We are going to India November and want to book the tickets before we arrive in India. I've read that we should book on advance so we get the trains we want.

Anyone else have a suggestion?

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