Asia Forums

Start a new topic Change Forum
Advanced search

travel agent issue in Myanmar

Avoid this travel agent Grand Lotus Travel in Yangon, Myanmar if you are traveling to myanmar. The travel agency short changed us on our trip, did not deliver on the commitments made and gave wrong descriptions to the hotels We were staying in.

They made a offer to give a balloon ride in bagan then denied it completely. We have six written quotes which they stated meant nothing as the last email attachment did not include it. This attachment came one week prior to the start of the trip, with no reference to the missing item being highlighted or to the fact that it was missing. This was after full deposits were made six weeks earlier.

Hotel in inle was described as being on the water and after a 45 minute boat ride. It certainly was near water but turned out to be near a canal drain.

Airport Taxi pick up was promised but it took six weeks to resolve the issue that a couple of tour members were arriving on different flights.

Other issues were resolved after much negotiations, not a pleasant issue when in holiday.

Did we loose money on the tour; not really except for the missing balloon ride but the headache was there when you face issues during a trip in a foreign country.

Travel agency was recommended by a friend from Europe.


Even the promise to pick up at the airport was turned into a never ending saga.

On the positive side their tour guides in bagan and yangon were excellent, personable and a reliable source of info and guidance. Pity they work with a travel agent that does not know the meaning of delivering on its promises.

Since they ask for payments in advance one has no recourse for broken promises

No Replies |Back to top

| Add a Reply

Sign in to comment.

Recent Activity

  • Announcement: Writers Needed for Croatia Guidebook
    by Emily_D Fodor's Editor | Posted on Apr 24, 14 at 05:34 PM
View all Asia activity »
  1. 1 Trip Report India - Himalaya - Dooars - naturebeyond and east himalaya travel agents
  2. 2 border crossing over land Bangkok to Myanmar (Phunaron)
  3. 3 Nepal
  4. 4 Which Beach in Koh Samui
  5. 5 Orphanages in Sri Lanka
  6. 6 Headed to Thailand this June/July--Help!!
  7. 7 Trip Report Karen and Tom - a romantic Vietnam getaway: ENGAGED!!!
  8. 8 Trip Report Trip Report - Yunnan Province, China and Mongolia
  9. 9 China in 12 Days
  10. 10 Japan Itinerary & Logistics - help, feeling frantic!
  11. 11 language problem in japan
  12. 12 Getting down to details and welcome advice: Tokyo
  13. 13 Trip Report Finally, Smeagol and Muffins Japanese adventure begins.....
  14. 14 two free days in Beijing
  15. 15 hotels in Singapore-1st time there
  16. 16 Trip Report April in Bangkok, again!
  17. 17 Top ten historical monuments in India - what is yours?
  18. 18 Japan - spending money?
  19. 19 Teaching English in Asia or Europe
  20. 20 Hong Kong in August - hotel question
  21. 21 Travel agencies in India e.g. Legends and Palaces, Castle and King
  22. 22 1st Trip to Bali
  23. 23 Finally Going To Bali! Please Help With Flight and Alam Shanti Question
  24. 24 7 days in Nepal, any suggestions?
  25. 25 Your thoughts on Nepal and how long to visit
View next 25 » Back to the top